Grandview Medical Center - Birmingham, AL · 1 month ago
Supervisor, Business Office
Birmingham, AL
Full-time
Onsite
Entry, Mid Level
1+ years expGrandview Medical Center is seeking a Supervisor for their Business Office to oversee daily operations including registration, scheduling, medical records, and billing. This role ensures compliance with policies and regulations while maintaining strong customer service standards and managing departmental staff.
Health CareHospitalMedicalOncology
Responsibilities
Oversees business office functions including patient registration, scheduling, billing, collections, and medical records to ensure timely, accurate, and efficient operations
Collaborates with leadership to implement and maintain departmental policies, procedures, and workflows
Monitors and evaluates the performance of billers, collectors, and third-party vendors, ensuring accuracy in coding, charge capture, cash flow, and accounts receivable management
Performs business office functions as needed to cover staffing shortages, including charge posting, payment posting, claim submission, collections follow-up, verification of benefits, and authorizations
Maintains accurate and timely completion, retention, and destruction of medical records in compliance with standards and regulations
Ensures strong customer service and effective communication in registration, scheduling, and billing interactions with patients and families
Monitors and interprets reimbursement contracts, case costs, and profitability metrics, providing insights to leadership regarding financial performance
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Supervises, trains and oversees departmental staff
Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues
Assists with and contributes to performance evaluations and goal setting
Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service
Monitors expenditures, ensuring cost-effective delivery of services
May contribute to evaluation and implementation of new technologies to enhance operational efficiency
May contribute to development of departmental policies, procedures and protocols
Ensures compliance with all relevant regulatory bodies
May participate in audits, inspections and accreditation processes as applicable
Follows established quality control practices to ensure accuracy, consistency and safety
Works closely with leadership teams to coordinate and improve service delivery
Stays up-to-date with industry advancements, new technologies, and regulatory changes
May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job
Qualification
Required
1-2 years of related experience in the profession
Preferred
Associate Degree or higher
1-2 years of previous leadership experience
Company
Grandview Medical Center - Birmingham, AL
Grandview Medical Center is a 434-bed tertiary care hospital that provides healthcare services to patients in Birmingham and surrounding communities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashley Mathews
Assistant Chief Executive Officer
Recent News
Birmingham Business Journal
2025-01-29
Birmingham Business Journal
2025-01-11
Birmingham Business Journal
2025-01-08
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