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Wilson Company · 2 months ago

Branch Assistant Manager

Addison,TX,US

Full-time

Onsite

Mid, Senior Level

$65K/yr - $75K/yr

3+ years exp

Wilson Company is seeking an Assistant Branch Manager to support the Branch Manager in overseeing branch operations. This role involves managing a team, optimizing sales performance, and ensuring customer satisfaction while maintaining operational efficiency.

ElectronicsManufacturing

Responsibilities

Assist in managing and mentoring a team of employees, including sales associates, warehouse staff, and technicians, ensuring staff perform safely and effectively

Assist in branch operations, including procurement, inventory control, and warehouse logistics, while mitigating risks associated with warehouse equipment, material handling, and order fulfillment

Monitor order processing and fulfillment to ensure accuracy, timeliness, and high customer satisfaction while addressing potential operational risks that could impact branch performance

Enforce company policies, safety procedures, and operational standards to minimize hazards in the warehouse, shop, and customer-facing areas

Work closely with the Branch Manager to develop and execute strategies that increase sales, expand market share, and achieve profitability goals

Build and maintain strong customer relationships by providing technical support, timely communication, and responsive service

Resolve customer issues and complaints effectively to prevent operational, safety, or reputational risks

Analyze sales data, operational performance, and market trends to identify growth opportunities and improve branch efficiency

Collaborate with internal teams and leadership on initiatives related to business development, cost control, and continuous improvement

Serve as acting Branch Manager when the Branch Manager is unavailable, ensuring continuity of leadership and safe, compliant operations

Qualification

Motion control productsIndustrial automationInventory managementBudgetingForecastingLeadership skillsVerbal communicationWritten communicationProblem-solvingCustomer-focusedStrategic thinking

Required

Strong technical understanding of motion control and industrial automation products, including hydraulics, pneumatics, and electro-mechanical systems

Working knowledge of budgeting, forecasting, and financial performance tracking

Proficiency in inventory management, logistics coordination, and supply chain processes

Competent with Microsoft Office applications and online or Windows-based cataloging and inventory management systems

Effective leadership skills with the ability to motivate, coach, and guide a diverse team while maintaining a safe, compliant work environment

Excellent verbal and written communication skills for clear interaction with staff, customers, and management

Strong problem-solving and decision-making abilities to address operational, customer, and safety challenges

Customer-focused approach, maintaining professionalism and responsiveness in all interactions

Strategic thinker capable of analyzing data to drive improvement, efficiency, and business growth

High school diploma or GED required

3–5 years of experience in a branch, operations, or sales management role, ideally within an industrial or technical products environment

Prior supervisory or leadership experience required

Ability to stand and move throughout the branch, warehouse, and shop for extended periods

Regularly lift and move items weighing up to 50 lbs; occasionally lift heavier equipment or materials

Frequent bending, stooping, reaching, and other physical activity associated with warehouse, shop, and customer environments

Exposure to warehouse and shop equipment, including forklifts, pallet jacks, and assembly machinery

Possible contact with hydraulic fluids, oils, or other chemicals used in operational processes

Must be able to navigate moderate noise, temperature, and environmental variations safely

Ability to handle multiple priorities, stressful situations, and high-pressure customer or operational challenges while maintaining leadership effectiveness