The Hanover Insurance Group · 1 week ago
New Graduate Claims Development Program (Itasca, IL)
Itasca, IL
Full-time
Onsite
New Grad, Entry Level
0+ years expThe Hanover Insurance Group is committed to delivering on their promises and supporting an inclusive corporate culture. They are seeking early career talent for their Casualty Claims Development Program, where the Casualty Associate Adjuster will investigate, evaluate, negotiate, and resolve casualty claims while engaging in a structured training program.
Insurance
Responsibilities
Will collaborate with and gain exposure to multiple lines of business
Learns and applies core casualty claim concepts under supervision while building confidence and expertise in delivering high-quality outcomes
Conducts recorded phone interviews with involved parties to confirm cause of loss, coverage, liability, and damages
Obtains all required insurance adjusting licenses during the onboarding experience
Leverages critical thinking to analyze, evaluate, and negotiate claims of varying complexity
Identifies potentially suspicious or fraudulent claims and escalates appropriately in collaboration with Special Investigations Unit (SIU)
Qualification
Required
Bachelor's degree required
Ability to operate a personal computer and standard office equipment efficiently
Capable of sitting and/or standing for extended periods during the workday
Flexibility to work on-site as required by business needs
Willingness and ability to travel as necessary for the role
Comfortable working in a dynamic, fast-paced, and occasionally high-pressure environment
Ability to perform duties in environments that may include moderate noise levels
Must maintain a reliable, high-speed home internet connection to support remote work responsibilities
Preferred
Degree in insurance or risk management and 0-3 years of relevant work experience preferred
Demonstrates foundational knowledge of insurance concepts (preferred) with the ability to steadily build proficiency
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Company
The Hanover Insurance Group
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-08-19Post Ipo Debt· $500M
1995-10-20IPO
Leadership Team
Mark Coderre
Vice President, Deputy CISO
Kate B. Williams
President, E&S
Recent News
2025-11-03
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