Amazon · 1 week ago
Sr. Special Projects Manager, Customer Experience and Business Trends
Greater São Paulo Area
Full-time
Onsite
Senior LevelAmazon is seeking an experienced Sr. Product Manager for Customer Experience and Business Trends. The role involves driving the team's strategy and long-term plans, managing projects, and improving customer experience at Amazon globally.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Conduct a feasibility analysis for setting up foundational customer experience improvement capabilities
Gain a deep understanding of operating environment, risks and challenges by liaising with cross-functional groups, including business teams, finance, sales, technology, support, fulfillment, and supply chain
Assist in building annual plans, goal delivery, and maintaining overall budget
Continuously provide contribution on innovating and improving processes driving simplification and automation across the team
Influence Amazon leaders to improve their current customer facing solutions for the specific customer cohort based on the studies delivered by the team
Collaborate with internal business partners to ensure project output is leveraged to its fullest extent
Qualification
Required
Product or program management, product marketing, business development or technology experience
Bachelor's degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience as a product manager or owner
Experience owning technology products
Preferred
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded in 1994
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-09
2026-01-09
Company data provided by crunchbase