Bristol Hospital and Health Care Group, Inc. · 1 month ago
Supervisor, Network Engineering and Infrastructure
Bristol Hospital and Health Care Group, Inc. is dedicated to providing quality care and service to its community. They are seeking a Supervisor for Network Engineering and Infrastructure to oversee the hospital's core network and communication platforms, combining hands-on engineering with leadership across multiple technical disciplines.
Health CareHospitalMedicalNon ProfitPrimary and Urgent Care
Responsibilities
Design, configure, and maintain Cisco routing and switching infrastructure (core, distribution, and access layers)
Manage and optimize Cisco Meraki Wi-Fi to ensure enterprise-grade performance, coverage, and security
Administer and maintain Cisco Unified Communications Manager (CUCM), including voicemail, call routing, and contact center functionality
Oversee core data center network operations, ensuring redundancy, segmentation, and high availability
Implement and manage network monitoring, alerting, and performance optimization tools
Serve as the primary escalation point for complex network, VoIP, and infrastructure issues
Ensure all network configurations adhere to HIPAA, NIST, and internal security standards
Supervise and mentor the Systems Engineers, Cybersecurity Engineer, Access Management Administrator, and VoIP Technician
Conduct regular 1:1 meetings, performance evaluations, and team development sessions
Provide direction for daily operations, workload management, and project prioritization
Foster a culture of accountability, collaboration, and continuous improvement within the infrastructure team
Partner with IT leadership on capacity planning, budgeting, and technology roadmaps
Maintain accurate documentation, runbooks, and standard operating procedures (SOPs)
Qualification
Required
Minimum five (5) years of hands-on Cisco networking experience in an enterprise or healthcare environment
Demonstrated expertise in Cisco routing and switching, Cisco Meraki wireless, and CUCM administration
Solid understanding of Windows Server, Active Directory, SCCM, and general IT infrastructure operations
Working knowledge of Identity and Access Management principles
Proven leadership or supervisory experience in IT operations or infrastructure management
Excellent analytical, troubleshooting, communication, and organizational skills
Preferred
Cisco Certified Network Professional (CCNP) or equivalent certification
Experience with Cisco Contact Center Express (UCCX) or similar contact center solutions
Understanding of firewall management, VPN technologies, and network segmentation
Experience in healthcare IT, including HIPAA compliance and cybersecurity frameworks
Familiarity with infrastructure modernization, cloud integrations, and emerging technologies
Company
Bristol Hospital and Health Care Group, Inc.
Founded in 1921, Bristol Health is the leading health provider for people who live and work in the greater Bristol area.
Funding
Current Stage
Late StageLeadership Team
Recent News
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