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North Risk Partners · 1 month ago

Associate Claims Administrator

Mendota Heights, MN

Full-time

Hybrid

Entry Level

$26.35/hr - $33.17/hr

2+ years exp

North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. The Associate Claims Administrator is responsible for supporting the claims process by reviewing, verifying, and processing insurance claims, ensuring timely and accurate resolution while maintaining high levels of customer service.

Insurance

Responsibilities

Assist in servicing claims on behalf of clients in all lines of commercial insurance in accordance with agency workflow and procedures

Take calls regarding new claims and enter information into the system while submitting claims to carriers

Work with insurance carriers to obtain the best claim resolution

Enter claim acknowledgements, payments, or closures into the system

Follow up on requests from insureds and claimants on status of claims

Scan and enter all mail pertaining to claim updates

Run claim recap reports for Risk Advisors

Proactively respond to daily client correspondence in a quick and accurate manner

Assist Claims Administrators and Senior Claims Administrators on larger accounts when necessary

Collaborate with risk advisors to identify claims issues, potential solutions, strategies and services for clients

Prepare and analyze loss history, experience modifications, and claim reports

Maintain internal and external relationships with professionalism

Participate in client meetings as necessary

Attend and actively participate in agency service training meetings

Continue professional development; pursue and maintain professional designations if applicable

Qualification

Property & casualty insuranceActive insurance licenseCommercial insurance knowledgeCRM software proficiencyMicrosoft Office proficiencyProfessionalismCommunication skillsAttention to detailOrganizational skillsTeam player

Required

A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 2 years in property & casualty insurance

Active property & casualty insurance license (Or ability to maintain within first 90 days)

Excellent oral and written communication skills

Strong attention to detail with excellent organizational skills, demonstrating ability to prioritize tasks effectively

Thorough knowledge of commercial insurance coverage and claims processes

Ability to work in a fast-paced environment

Maintain internal and external relationships with professionalism

Proficiency in CRM software and Microsoft Office suite