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Cincinnati Children's · 4 hours ago

Credit Union Rep II

Cincinnati, OH

Full-time

Onsite

Entry, Mid Level

2+ years exp

Cincinnati Children's is a leading children's hospital recognized for its commitment to improving children's health. The Credit Union Rep II role involves assisting with marketing duties, processing member transactions, and providing high-quality customer service.

Health Care

Responsibilities

Assist Manager by performing a variety of creative and support duties related to the marketing function within the credit union

Assist with development and implementation of marketing promotions

Participate in new employee orientation, benefits fair, and other activities as assigned

To process members' transactions and to assist with the delivery of all credit union services

To provide high quality customer service in a cost-effective and efficient manner

Balance daily work at end of business day

Balance work of all tellers independently

Process, balance and order Travelers Cheques on a daily/weekly basis

Process daily overdrafts according to credit union policies and minimize risk to the credit union

Reconcile credit union checking accounts on a monthly basis

Perform wire transfers when necessary

Make daily general ledger entries

Initiate credit card and debit card disputes at members request and monitor until resolution

Assist loan officer with loan closings

Assist with escalated member account issues

Interface with customer/employee for new business inquiries

Process deposits, payments, withdrawals and transfers

Assist customers with loan applications

Serve as a Notary Public

Qualification

Customer ServiceTransaction ProcessingAccount ReconciliationHigh School Diploma

Required

High school diploma or equivalent

2+ years of work experience in a related job discipline

Benefits

Medical coverage starting day one of employment.

Competitive retirement plans

Tuition reimbursement for continuing education

Expansive employee discount programs through our many community partners

Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions

Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

Physical and mental health wellness programs

Relocation assistance available for qualified positions

Benefits may vary based on FTE Status and Position Type

Company

Cincinnati Children's

Cincinnati Children’s, a nonprofit academic medical center established in 1883, offers services from well-child care to treatment for the most rare and complex conditions.

Founded in 1883

Cincinnati, Ohio, USA

10001+ employees