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First Citizens Bank · 2 months ago

Bank Sales Support Specialist(Commercial Loan Processor)

Scottsdale, AZ

Full-time

Onsite

Mid Level

4+ years exp

First Citizens Bank is committed to helping people and businesses prosper. They are seeking a Sales Support Specialist to partner with Commercial and Business Banking groups in managing clients and loan portfolios, providing sales support and ensuring accuracy in loan documentation.

BankingInsuranceLendingPaymentsWealth Management

H1B Sponsor Likely

Responsibilities

Provide ongoing sales support to Lenders which includes identifying sales and cross sell opportunities, coordinating materials for presentations, setting up sales calls as needed, maintaining prospect lists and making joint calls as required

Originates, processes and ensures accuracy of loan documentation for closings. This includes entering financial information into the loan system and ensuring that all necessary documentation is included in the loan package prior to closing

Resolving documentation exception issues, maintaining service levels, updating financial statements and preparing files for all portfolio reviews. Run reports to track maturing lines/loans and service levels

Communicate, report and follow up on portfolio past dues to ensure they remain current, while maintaining customer contact

Coordinates opening of deposit and other banking services with branch partners. Handles customer requests for information and problem resolution

Qualification

Commercial loan documentationCommercial lending supportMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookCustomer serviceSales supportParalegal supportRelationship building

Required

+ - Bachelor's Degree OR High School Diploma or GED with a minimum of 4 years' experience in sales, customer service or operations or commercial lending

Preferred

+ - Experience in commercial loan documentation, commercial lending support

- Proficient in Microsoft Excel, PowerPoint, Outlook and other office support systems and programs

- Experience in paralegal support

- Prior work experience: experience within a business/commercial/corporate banking environment is strongly preferred

Company

First Citizens Bank

Glassdoor3.7

First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.

Founded in 1898

Raleigh, North Carolina, USA

10001+ employees

http://www.firstcitizens.com

H1B Sponsorship

First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (126)

2024 (115)

2023 (249)

2022 (53)

2021 (12)

2020 (9)

Funding

Current Stage

Public Company

Total Funding

$33M

2021-05-07Post Ipo Debt· $10M

2018-08-29Post Ipo Debt· $23M

1986-10-31IPO

Leadership Team

Craig Nix

Chief Financial Officer

Samantha Bureau - Johnson

SVP & Director, Customer Contact Center

Recent News

Talk Business & Politics

Real Deals: Fayetteville surgery center, clinic sells for $15.3 million

2026-01-16

PR Newswire

First Citizens BancShares, Inc. Announces Chief Risk Officer Transition, Names Successor

2026-01-16

IndiaTimes

Why engineering-first leaders are taking over India’s GCCs

2026-01-13

Company data provided by crunchbase