County of San Mateo · 1 day ago
Health Benefits Analyst II - Portuguese Speaking Required
San Mateo County Health is seeking a qualified Health Benefits Analyst II – Portuguese Speaking Required for the Health Coverage Unit. The role involves determining eligibility and enrollment in healthcare financial assistance programs and providing public health coverage enrollment assistance to residents.
AssociationGovernmentHealth CareNon Profit
Responsibilities
Interview clients to obtain pertinent information regarding eligibility for healthcare financial programs
Assist the public with enrollment in programs to assist with medical coverage such as Medi-Cal, Covered California, Access and Care for Everyone (ACE), Discounted HealthCare (DHC), Charity Care and the Kaiser Community Health Care Program
Provide a variety of routine to difficult patient services office support within County Health and San Mateo Medical Center
Serve as the initial contact for many low-income clients seeking free or low-cost insurance and will help guide them through the enrollment process
Provide final determination for County healthcare financial assistance programs such as the ACE, Discounted HealthCare and Charity Care programs
Work closely with out-stationed Human Services Agency Benefits Analysts and clinic staff in order to finalize eligibility determinations for Federal, State and County funded programs
Participate in policy training for all programs and all relevant refresher courses
Interact with staff from the community-based organizations, San Mateo Medical Center, the Health Plan of San Mateo, the Human Services Agency, and other state and local stakeholders
Attend assigned staff meetings
Participate in community outreach events
Administer outreach, navigation, utilization and retention activities in regard to healthcare programs to ensure families understand program benefits and that covered services are being accessed
Other duties as assigned
Qualification
Required
One year of experience performing assessment, placement and/or healthcare financial assistance eligibility work within the last five years
Knowledge of public and community resources and programs
Knowledge of the interrelationships of the various disciplines in the health and human services field
Knowledge of interviewing techniques
Knowledge of County, State and Federal healthcare financial assistance program policies and regulations
Knowledge of office procedures and practices, including filing and the operation of standard office equipment
Knowledge of basic record keeping principles and practices
Knowledge of automated systems
Knowledge of workload planning and prioritizing techniques
Skill/Ability to organize and maintain a heavy workload on a current basis and within set deadlines
Skill/Ability to follow instructions
Skill/Ability to communicate effectively, orally and in writing with people of diverse backgrounds and cultures
Skill/Ability to establish and maintain effective working relationships with those contacted in the course of the work
Skill/Ability to work well under pressure
Skill/Ability to work in accordance with the established guidelines
Skill/Ability to make independent decisions
Skill/Ability to assume responsibility for assigned tasks
Skill/Ability to deal effectively with divergent needs of customers
Skill/Ability to interpret and apply laws, rules and regulations
Skill/Ability to prepare, maintain and interpret reports and records
Company
County of San Mateo
County of San Mateo is a government agency that strives to protect and improve the health, safety and welfare of the community.
Funding
Current Stage
Late StageTotal Funding
$0.4MKey Investors
California State Coastal Conservancy
2023-06-28Grant· $0.4M
Leadership Team
Recent News
2025-09-12
2025-01-24
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