NEOGOV · 2 months ago
PT Testing Services Specialist
Douglas Campus, AZ
Full-time
Onsite
Entry, Mid Level
$19.37/hr - $19.37/hr
2+ years expCochise College is seeking a part-time Testing Services Specialist to assist in the administration of tests and coordination of testing procedures. The role involves collaborating with faculty and staff to ensure that testing services are available to students and the community, alongside various administrative and support tasks related to testing.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Administers standardized testing to include but not limited to High School Equivalency, CLEP, DSST, Strong Interest, MBTI, ETA, HESI, TEAS, ASE, ACCUPLACER, Pearson VUE, MEAZURE, online placement testing, online and onsite faculty make-up exams; provides testing information to students, staff, faculty and other community members; proctors instructor tests and various exams from other educational institutions
Greets students and assists with check-in and exam scheduling; ensures proper completion of forms and identification checks for all examinees; confirms security of testing materials and reports any security violations; maintains proper inventory of testing materials; ensures compliance with exam return and/or destruction policies
Answers multiple phone lines, responds to e-mail and voicemail requests; maintains neat and organized reception and shared work spaces
Confirms documentation of student test scores, prepares reports of test results, mails test results to examinees and/or approved recipients; maintains required records, logs, files, and student testing database; communicates with all contracted testing providers and candidates
Participates in staff training, departmental meetings, and professional development; maintains current test administrator certifications; attends state and national conferences and other events as requested
Performs other related duties as assigned
Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position
Qualification
Required
Bachelor's degree from an institution accredited by an institutional accrediting body of higher education recognized by the U.S. Department of Education
Ability to obtain test administrator certifications through the state department of education, Pearson VUE, College Board, and Prometric within 90 days of hiring
Two years' related experience
Knowledge of and ability to follow college policies and procedures
Knowledge of current technologies such as, word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications and, Google Apps
Knowledge of computerized and manual standardized testing protocols, guidelines, procedures, and standards
Knowledge of test administration techniques, security practices, and procedures
Knowledge of planning and scheduling techniques
Skill in communicating effectively, clearly presenting ideas and concepts orally and in writing
Skill in performing routine technology troubleshooting and in clearly communicating and resolving more complex issues utilizing IT support staff
Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner
Ability to relate to a diverse population and to maintain composure when faced with difficult situations
Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail
Ability to work independently while contributing to team environment
Ability to effectively identify, analyze and resolve problems, to use independent judgment and decision-making processes to take appropriate action, and to maintain strict confidentiality related to sensitive information
Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public
Preferred
Preference may be given to individuals with one year of experience in higher education test administration
Preference may be given to individuals who possess the ability to communicate in Spanish and English, verbally and in writing
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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