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Pratt & Whitney · 3 hours ago

CSMC Investigation Manager (Onsite)

Middletown, CT

Full-time

Onsite

Mid, Senior Level

$101K/yr - $203K/yr

5+ years exp

Pratt & Whitney is working to transform the future of flight by designing, building, and servicing innovative engines. The CSMC Investigation Manager will coordinate the Escape Management Process and lead investigation teams to ensure robust root cause identification and corrective action implementation.

Aviation & Aerospace

No H1B

U.S. Citizen Only

Responsibilities

Coordinate the Escape Management Process: including population bounding, leading/coaching investigation teams to identify robust root cause, and follow up of corrective action implementation

Facilitation and coaching of cross functional Problem Resolution Team (PRTs) for escapes

Foster and maintain cooperative relationship with Quality Engineer, Procurement, Program Quality, Product Recall, Customer Support, DCMA, and leverage clinic to clinic interaction across PW enterprise

Manage Customer return process

Improve RCCA proficiency throughout assigned organization

Drive personal improvement in RCCA competency

Maintain Quality Clinic and/or individual certifications

Support the maintenance of all Clinic Metrics

Maintain CORE discipline and certification

Qualification

8D investigation processRCCA toolsQuality EngineeringSAPMS PowerPointMS ExcelProject managementSoft skills

Required

Bachelor's degree in technical field required (e.g., Engineering, Manufacturing, Quality) or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience

Familiarity with the 8D investigation process is required

5+ years of experience in Quality, Manufacturing and/or Engineering with a minimum of 3 years in the aerospace industry

Preferred

Knowledge of CORE/Root Cause tools and proficiency in driving robust, systemic RCCA

Excellent project management and presentation skills

Demonstrated ability to work effectively with leadership and associates at all levels through the organization and external customers

Results-focused work ethic to resolve issues in a timely manner

Certification in Red-X / 6 Sigma / similar data driven problem solving approach preferred

Working proficiency in SAP is preferred

Knowledge of non-conforming material management processes

Demonstrated proficiency in MS PowerPoint, Excel, OneNote, MS Word

Benefits

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Company

Pratt & Whitney

Glassdoor3.8

Pratt & Whitney, an RTX business, is a global leader in propulsion systems, powering the most advanced aircraft in the world, and we are shaping the future of aviation.

Founded in 1925

East Hartford, CT, US

10001+ employees