VTS · 1 month ago
Implementation Manager
New York, New York, United States
Full-time
Onsite
Mid Level
$76K/yr - $93K/yrVTS is the industry's only AI-driven platform that unifies owners, operators, brokers, and their customers across the commercial and residential real estate ecosystems. As an Implementation Manager, you will guide clients through onboarding their data, approving project milestones, and adopting VTS products, ensuring successful rollout and continuous improvement of client value.
Asset ManagementBig DataEnterprise SoftwareFinTechLeasingMobile AppsProfessional ServicesPropTechSaaSSoftware
Responsibilities
Work cross-functionally across teams at VTS to support a consistent client experience from pre-sale through implementation and early adoption
Plan, schedule, and manage project timelines from kickoff through go live while ensuring milestones are delivered on time and within scope
Support technical onboarding including client data collection, data ingest coordination, integration reviews, validation, and troubleshooting
Facilitate recurring project touchpoints to ensure clients are meeting requirements and progressing toward approval and adoption
Create clear and structured implementation plans based on client goals, including data workflows, automation opportunities, and recommended processes
Manage hands on implementation tasks such as reviewing data, updating configurations, preparing documentation, coordinating follow ups, and executing process checklists
Maintain high attention to detail while balancing recurring task driven work with end to end project ownership
Collaborate with internal teams to escalate blockers, resolve issues, support UAT, and ensure a smooth handoff into ongoing support
Flex between LMD and Activate projects as needed while maintaining a consistent delivery standard
Qualification
Required
Prior experience in project management
Experience in SaaS
Strong communication skills
Ability to operate independently
Experience in structured execution
Experience in detailed workflows
Ability to complete tasks required to keep projects moving
Benefits
Competitive compensation
Comprehensive health benefits (including dental and vision)
Pre-tax commuter benefits
401(k) plan
Monthly happy hours
Wellness events
Clubs
Team lunches
Education stipend
Flexible PTO policy
Generous family leave program
Company
VTS
VTS is a real estate CRM software company bringing together landlords, brokers, and tenants to make deals happen.
Founded in 2012
501-1000 employees
H1B Sponsorship
VTS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (5)
2022 (3)
2021 (7)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$453.7MKey Investors
CIBC Innovation BankingBrookfield GrowthInsight Partners
2022-09-06Series E· $125M
2022-03-03Debt Financing· $150M
2019-05-07Series D· $90M
Leadership Team
Nicholas Romito
Founder & CEO
Michael Longway
VP, Strategic Partnerships
Recent News
2025-09-29
The Real Deal
2025-09-26
Company data provided by crunchbase