Freedom Federal Credit Union · 1 month ago
Teller (Full Time)
Hunt Valley, MD, US
Full-time
Onsite
New Grad, Entry Level
$16.97/hr - $25.45/hr
0+ years expFreedom Federal Credit Union is a community-chartered federal credit union offering consumer financial services. The Teller role supports member loyalty by creating a positive experience and completing basic financial transactions.
BankingFinanceFinancial ServicesService Industry
Responsibilities
Greet members and visitors in a friendly and professional manner
Address member inquiries regarding account information, transactions, and credit union products and services
Resolve member issues and complaints promptly and effectively or refer to appropriate personnel
Identify member needs by asking open ended questions around credit union products and services
Refer members to branch staff for further product presentation and enrollment
Perform teller duties such as cashing checks, accepting deposits, processing withdrawals, and handling payments
Balance cash drawers and reconcile discrepancies
Process wire transfers and other financial transactions accurately and efficiently
Adhere to all credit union policies, procedures, and regulatory requirements
Maintain confidentiality and security of member information
Identify and report suspicious activities in compliance with anti-money laundering (AML) regulations
Work closely with other team members to ensure a cohesive and efficient branch operation
Participate in branch meetings and contribute ideas to improve branch performance and member satisfaction
Maintain accurate records of member interactions and transactions
Prepare and submit reports as required by management
Keep abreast of changes in credit union products, services, policies, and procedures
Qualification
Required
High School Diploma or equivalent
Minimum 6 months experience in customer service and cash handling
Ability to work flexible hours, including weekends, as needed
Customer Service Orientation
Sales Skills
Communication Skills
Attention to Detail
Problem-Solving Abilities
Technical Proficiency
Time Management
Team Collaboration
Benefits
Paid time off Accrual of 17 days in 1st year of employment
11 paid holidays with an extra floating holiday for your birthday
Medical, Dental, and Vision coverage – Single and Family options available
Supplementary Health Benefit offerings including Critical illness insurance, Accident Insurance, and Hospital Indemnity Plans
Life and AD&D Insurance, Short-Term and Long-Term Disability Plans
401k Retirement Plan with employer match options after 1 year, potential for additional discretionary contribution from the organization each year
Tuition Reimbursement options of up to $5,250 each year
Company
Freedom Federal Credit Union
Freedom Federal Credit Union provides banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike MacPherson
President/CEO
Michele Young, NCCO, NCRO
Chief Operating Officer
Recent News
Maryland Daily Record
2025-07-22
Maryland Daily Record
2025-07-05
Company data provided by crunchbase