Reliable Equipment & Services ยท 1 month ago
IT Support/Help Desk Coordinator
Warminster, PA
Full-time
Hybrid
Entry Level
2+ years expReliable Equipment & Services is looking to hire a full-time IT Support and Help Desk Coordinator. This role is responsible for assisting the IT Manager with responding to help desk tickets, training users on best practices, and maintaining the IT infrastructure.
IndustrialLightingManufacturing
Responsibilities
Respond to help desk tickets and provide troubleshooting support for hardware, software, and network related issues
Provide onsite and remote support for Windows PCs and peripherals, iPads, printers, and VoIP phones
Provide technical support and training for Microsoft 365 applications
Perform password resets, user creation, and maintenance in Active Directory
Assist with training and implementing best practices for users
Manage inventory and installation of consumable items such as toner and drum cartridges
Image and configure laptops and PCs for new users
Other duties as assigned
Qualification
Required
Bachelor's degree in Information Technology or related field, or relevant experience
Experience with Windows 10/11, Active Directory, Windows Server 2019, Microsoft 365 Applications
2+ years' experience in the IT field
Ability to work independently and in a team environment
Strong Customer Service Skills
Preferred
CompTIA: A+, Network+, Security+
MCSA, Microsoft 365 Certified Fundamentals, Microsoft Certified Azure Fundamentals
Benefits
Medical
Dental
Vision
Prescription
Company paid life insurance
LTD
STD
401(k) plan with company match
FSA
HSA accounts
Vacation
Sick Personal days
Company
Reliable Equipment & Services
Reliable Equipment is a specialty tool distributor and manufacturer supplying quality products throughout the United States.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase