Senior Manager, Merchant Strategy & Operations, Merchant Apps jobs in United States
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DoorDash · 1 day ago

Senior Manager, Merchant Strategy & Operations, Merchant Apps

DoorDash is a technology and logistics company that empowers local businesses by connecting them to customers. The Senior Manager, Merchant Strategy & Operations, Merchant Apps will shape the vision and execution of core merchant tools, ensuring that products are accessible and useful to enhance the merchant experience on the DoorDash platform.

AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
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H1B Sponsor Likelynote

Responsibilities

Develop and build the critical tools that our merchants need to run their businesses
Have game-changing impact on our merchants’ operations and experience with DoorDash
Strategize – From first principles, you’ll develop the optimal strategy for best serving our customers
Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, informing the broader product and experience roadmap
Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data
Lead and collaborate. You’ll work with a cross-functional team, including marketing, design, product, engineering, analytics, sales, and operations to build this experience

Qualification

Product managementSQLAnalytical problem solvingCross-functional leadershipBusiness acumenPeople managementAgilityCommunication skills

Required

8+ years of experience in consulting, strategy, product management, product operations or related
Direct people management experience
Bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front
Proven ability to create clarity and focus in complex and ambiguous problem spaces, and you can articulate that vision to cross-functional partners
Ability to solve analytical problems quickly, and are experienced in SQL and/or Excel
You are an owner, meaning you take responsibility for outcomes, have experience being in the driver's seat, and want to shape the vision and direction of the company
Exceptional communication skills, with the ability to translate complex ideas into clear, compelling narratives—written, verbal, and visual
Strong business acumen—assessing risks, opportunities, and trade-offs to support short-term needs and long-term goals
A bachelors' degree

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program

Company

DoorDash

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DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.

H1B Sponsorship

DoorDash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)

Funding

Current Stage
Public Company
Total Funding
$5.22B
Key Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M

Leadership Team

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Tony Xu
CEO and Co-founder
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Stanley Tang
Co-Founder / Chief Product Officer
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Company data provided by crunchbase