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TCP Software · 1 day ago

Business Systems Project Manager

United States

Full-time

Remote

Mid Level

TCP Software is a company dedicated to providing innovative timekeeping and workforce management solutions. As a Business Systems Project Manager, you will lead and manage business systems projects, ensuring effective communication and collaboration among stakeholders while maintaining comprehensive documentation and overseeing system maintenance activities.

Document ManagementHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Lead and manage business systems-related projects, including planning, execution, monitoring, and closure

Prepare and deliver change management plans, including communication, training, and support

Serve as the primary point of contact between the Business Systems team and other business units

Facilitate effective communication and collaboration to gather requirements and resolve issues

Conduct regular meetings with stakeholders to review project status and gather feedback

Manage and prioritize the Business Systems case queue to ensure timely resolution of cases

Monitor and update case statuses, ensuring all cases are moving forward and up to date

Collaborate with stakeholders to gather and document business and technical requirements for system changes, translating business needs into actionable system solutions

Plan and coordinate system maintenance activities, including updates, upgrades, and patches

Track and manage license counts for systems such as Salesforce, DocuSign, and Atlassian products

Create and maintain comprehensive documentation for business systems, including project plans, requirements, system configurations, and user guides

Keep all documentation up to date and accessible to relevant stakeholders

Other duties as assigned

Qualification

Stakeholder managementSalesforceDocuSignAtlassian productsTraining content developmentUser guides creationTest cases developmentCommunication skillsRemote team collaborationFast-paced environment adaptability