Truist ยท 1 month ago
Mortgage Foreclosure Support Specialist
Truist Bank is a financial institution seeking a Mortgage Foreclosure Support Specialist to handle complex foreclosure matters. The role involves analyzing reports, managing escalated issues, and leading training sessions while ensuring compliance with investor and state guidelines.
BankingFinanceFinancial Services
Responsibilities
Research and resolve escalated foreclosure matters
Analyze reports, identify opportunities and assign tasks
Handle credit reporting updates
Create job aids and conduct training
Maintain and update department investor and state matrices
Submit investor exception requests and address investor related questions
Handle attorney and investor escalations and projects as assigned
Maintain quality, productivity, attendance, and SLA expectations
Perform routine quality control reviews
All other duties as assigned
Qualification
Required
High school diploma or equivalent
Four or more years of mortgage experience in Foreclosure, Loss Mitigation, Post Foreclosure, Bankruptcy, or equivalent
Advanced proficiency and knowledge of Microsoft Office including Excel formulas
Proven ability to communicate and interact professionally with leaders, other LOB's and vendors
Strong interpersonal, time management, organizational skills
Ability to work in a constantly changing and fast-paced environment
Strong analytical and decision-making skills
Knowledge of default investor (GSE, FHA, VA, USDA) and regulatory requirements
Ability to quickly grasp complex foreclosure concepts, identify gaps and resolve issues
Advanced knowledge of MSP, Clarifire and ADM
Project oversight experience
Experience with using WebEx, GoToMeeting, Skype and other collaboration platform
Preferred
Bachelor's degree in appropriate field
Vendor monitor experience
Knowledge of foreclosure (GSE, FHA, VA, USDA) and regulatory requirements
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Recent News
Maryland Daily Record
2026-01-03
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