Apply on Employer Site

New York Life Insurance Company · 6 hours ago

Senior Associate, Client Growth & Retention Enablement - Product Owner

New York, NY

Full-time

Hybrid

Mid, Senior Level

$108K/yr - $140K/yr

7+ years exp

New York Life Insurance Company is a company that values growth, collaboration, innovation, and inclusion. They are seeking a Product Owner who will enable digital products that advance client growth and retention goals by translating business needs into actionable product solutions.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Partner with Business Leads and Product Managers to understand strategy, impact goals, and OKRs, and translate them into actionable backlog priorities

Accountable for defining, grooming, and managing the product backlog with a focus on delivering value early and often

Partner with Technology to lead the digital product delivery process

Manage sprint planning, feature delivery, and risk escalation, ensuring trade-offs are transparent and data-informed

Balance business expectations and technical feasibility through clear communication and proactive alignment

Partner with the UAT team to validate that products meet defined business and user expectations

Guide the creation and prioritization of test scripts; support triage, prioritization, and resolution of defects

Ensure readiness for deployment through collaboration with key business and technology stakeholders

Review and conduct post-deployment validation and ongoing monitoring, as demanded by the initiative

Contribute to activation, training, and communication plans to ensure readiness and seamless adoption

Contribute to documentation and enablement materials to ensure seamless adoption and measurable impact post-launch

Support platform evaluations and vendor RFPs as needed, ensuring scalability, cost-effectiveness, and alignment with strategy

Influence vendor roadmaps to support evolving business needs and enterprise goals

Support back-end processes and workflows

Create processes with documentation of processes/workflows/operations for record retention and management

Qualification

Digital product deliveryBacklog managementUser acceptance testingData-driven productsCross-functional collaborationProblem-solvingFacilitation skillsCommunication skillsNegotiation skillsAttention to detail

Required

Proven experience with consumer-facing, data-driven digital products

Strong delivery discipline and problem-solving orientation

Strong facilitator who drives clarity, consensus, and accountability

Ability to manage multiple priorities and navigate ambiguity effectively

High attention to detail, self-starter, and ability to balance the need to work strategically and hands-on

Strong written and verbal communication skills across technical and business audiences

Confident negotiator and trusted advisor in cross-functional discussions

Bachelor's degree and/or equivalent experience

Minimum of 7+ years of relevant experience, with 5+ years specializing in digital product delivery

Benefits

Leave programs

Adoption assistance

Student loan repayment programs

Company

New York Life Insurance Company

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.

Founded in 1845

New York, New York, USA

10001+ employees

https://www.newyorklife.com/

H1B Sponsorship

New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (149)

2024 (99)

2023 (85)

2022 (77)

2021 (48)

2020 (65)