Gusto · 7 hours ago
Head of Business Systems Analysts, Revenue
Gusto is on a mission to grow the small business economy by handling essential services like payroll and HR. The Head of Business Systems Analysts, Revenue will lead the strategy and architecture of Gusto's GTM business systems, ensuring alignment with company growth priorities and leveraging AI to enhance decision-making and customer engagement.
Bookkeeping and PayrollEmployee BenefitsEnterprise SoftwareFinancial ServicesFinTechHuman ResourcesSaaSSoftware
Responsibilities
Own and Evolve: Lead the strategy, architecture, and evolution of Gusto’s GTM business systems — including Salesforce and connected tools — to power how our Sales and Marketing teams engage customers, manage pipeline, and drive revenue growth
Define the Vision: Establish and execute a multi-year roadmap for GTM systems that aligns with company growth priorities — ensuring scalability, data integrity, and cross-functional alignment across Growth, RevOps, and Engineering
Partner Cross-Functionally: Collaborate closely with Sales, Revenue Operations, Growth, and Finance leaders to translate business needs into scalable systems and process solutions that improve forecasting accuracy, sales productivity, and customer experience
Leverage AI and Automation: Integrate AI-driven capabilities into GTM systems — such as lead scoring, forecasting, prioritization, and personalized engagement — to accelerate decision-making and drive smarter, data-informed growth
Lead and Develop: Manage and mentor a team of Business Systems Analysts, fostering a culture of technical excellence, collaboration, and continuous improvement
Drive Adoption and Change: Champion new tools and processes across GTM teams, ensuring seamless adoption, strong communication, and measurable business impact
Qualification
Required
10+ years of experience leading GTM Business Systems teams in a high-growth environment, with deep expertise in Salesforce architecture, configuration, and administration
Proven track record of designing, integrating, and scaling Salesforce and related GTM platforms to enable efficient sales execution and predictable revenue growth
Hands-on technical fluency — comfortable diving into system configuration, automation, and data modeling to diagnose and solve complex problems directly
Experience leading and developing Business Systems Analysts and cross-functional project teams, fostering a culture of technical excellence, business alignment, and operational rigor
Strong partnership orientation, with demonstrated success collaborating closely with Sales, RevOps, Growth, and Finance to translate strategy into scalable systems and processes
Strategic thinker and systems architect, able to balance quick delivery with long-term design principles, aligning technology investments with GTM and company growth objectives
Proven ability to leverage AI and automation within GTM systems to identify ideal customers, prioritize opportunities, and personalize engagement
Change leader and communicator, adept at driving adoption across Sales and GTM teams, managing stakeholders, and influencing executives through clarity, trust, and results
Benefits
Health insurance
401(k)s
Company
Gusto
Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.
H1B Sponsorship
Gusto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (54)
2023 (19)
2022 (37)
2021 (24)
Funding
Current Stage
Late StageTotal Funding
$746.1MKey Investors
Friends & Family CapitalT. Rowe PriceAkkadian Ventures
2023-01-28Series Unknown
2022-05-12Series E· $55M
2021-08-10Series E· $175M
Leadership Team
Recent News
General Catalyst
2025-12-30
Digital Commerce 360
2025-12-20
2025-12-19
Company data provided by crunchbase