MiTek · 2 months ago
SAP AMS Intern
Chesterfield, MO, USA
Internship
Hybrid
InternMiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. The SAP AMS Intern will gain hands-on experience in supporting the launch and stabilization of the SAP Application Management Services model, working closely with the ERP Service Delivery Manager to ensure smooth post-go-live operations.
ComputerManufacturingRoboticsSoftware
Responsibilities
Assist in analyzing and tracking SAP post-go-live issues and trends across functional workstreams; support the AMS team in managing incident resolution and knowledge capture
Help maintain and enhance SAP AMS operational procedures, SOPs, and knowledge base articles to reflect evolving processes and lessons learned from stabilization
Partner with the Service Delivery Manager to design and update AMS performance dashboards and reports — tracking SLA metrics, ticket volumes, and root cause analysis
Support governance meetings between MiTek and the AMS partner by preparing status summaries, risk/issue logs, and performance review materials
Contribute with improving AMS efficiency through analytics and automation — such as ticket categorization insights, turnaround time optimization, or predictive trend analysis
Qualification
Required
Pursuing a Bachelor's or Master's degree in Information Systems, Business Analytics, Computer Science, or a related field
Foundational understanding of SAP ERP (preferably S/4HANA) and its core business processes (Finance, Supply Chain, Manufacturing, or Master Data)
Strong analytical, documentation, and Excel/Power BI (or equivalent) skills
Excellent communication and organizational abilities with a proactive, problem-solving mindset
Preferred
Familiarity with ITSM frameworks (e.g., ITIL) and tools such as ServiceNow preferred
Benefits
$6,000 Intern Stipend to help cover your temporary housing and travel for the duration of the program.
Company
MiTek
MiTek is a construction technology leader on a mission to advance the adoption of offsite construction.
Founded in 1955
5001-10000 employees
H1B Sponsorship
MiTek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
David A. Sell
SVP, Chief Innovation Officer
Recent News
2025-05-07
Google Patent
2025-05-07
Company data provided by crunchbase