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Creatio · 8 hours ago

Senior Solutions Consultant

United States

Full-time

Onsite

Mid, Senior Level

4+ years exp

Creatio is seeking a Senior Solutions Consultant to support the development of the North American region by providing technical expertise to the team, customers, and partners. The role involves driving the technology evaluation stage of the sales process and illustrating the value of Creatio’s platform through effective demos and customer engagement.

Cloud Data ServicesCRMData StorageDeveloper ToolsInformation TechnologySaaSSoftware

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead discovery sessions with prospects to identify pain points, business goals, and key use cases

Align Creatio’s platform capabilities with prospect requirements, positioning no-code automation, AI-driven workflows, and CRM functionalities effectively

Develop value-driven demos, leveraging storytelling techniques to connect with different personas (C-suite, IT, end-users)

Deliver engaging, industry-specific demos, adapting content for each audience and addressing technical objections

Deliver product demos and technical briefs for key customer accounts

Act as a trusted advisor, guiding customers on best practices for digital transformation with a low-code/no-code CRM

Help partners define best approaches in sales strategies based on product specifics and capabilities

Work closely with Account Executives to strategize on deal progression and competitive positioning

Contribute to internal knowledge bases, demo libraries, and best practices for presales teams

Stay updated on Creatio’s latest features, market trends, and competitor offerings

Strong understanding of business processes and financial operations (e.g., loan originations)

Solid technology background, particularly in: SaaS solutions and cloud infrastructure. Key cloud concepts and terminology

Ability to assess and evaluate technical requirements for enterprise solutions

Strong questioning techniques for discovery meetings to uncover real customer needs

Active listening and solution-oriented thinking

Root cause analysis to identify core business challenges and propose effective solutions

Storytelling skills to present solutions in an engaging and concise manner

Experience managing multiple opportunities simultaneously (5-10 demos per week)

Ability to prioritize opportunities based on ARR and strategic impact

Support for sales reps in proposals, user guidance, and best practices

Close collaboration with partners who lack experience in Creatio, assisting them in customer presentations

End-to-end involvement from discovery to deal closure, including demo preparation

Ability to craft demo strategy, use cases, configurations, and storytelling approaches

Strong documentation skills—creating demo documents within a 3-day SLA for the demo team (5-day SLA)

Final technical check during evaluation phases to ensure solution alignment

Willingness and ability to travel within the North America region

Adaptability to handle last-minute demo requests

Strong multitasking and prioritization skills in a high-paced environment

Qualification

Solution consulting experienceBusiness process automationCRM platforms expertisePresentation skillsNo-code/low-code platformsAI automationAPI integrationsDatabase solutions designCuriosityRoot cause analysisMultitaskingPrioritization skillsProblem-solvingCollaborationAdaptabilityActive listening

Required

Bachelor's degree in a related field

4-5 years of experience in solution consulting, presales, or technical sales within enterprise SaaS (CRM, BPM, or automation solutions preferred)

Strong expertise in business process automation, CRM platforms, or customer experience solutions

Exceptional presentation skills, with the ability to tell compelling stories through customized demos

Ability to navigate complex sales cycles and influence senior decision-makers

In-depth knowledge of the North American market dynamics, including industry trends, and competitor landscape

Storytelling mindset – ability to create engaging, value-driven narratives in demos

Curiosity & problem-solving – proactive approach to understanding customer needs

Collaboration & adaptability – ability to work cross-functionally in a fast-paced, global team

Willingness to travel as needed to meet with clients and attend industry events

Strong understanding of business processes and financial operations (e.g., loan originations)

Solid technology background, particularly in SaaS solutions and cloud infrastructure

Key cloud concepts and terminology