Amazon · 1 month ago
Sr. CX Strategist, 3PX, Private Pricing & Experiences
Boston, Massachusetts, USA
Full-time
Onsite
Senior Level
$133K/yr - $220K/yr
6+ years expAmazon Web Services (AWS) is seeking a Sr. CX Strategist to join the AWS Private Pricing Programs and Experiences (3PX) team. The role focuses on driving growth and enhancing customer experience in the Private Pricing Program through strategic initiatives and collaboration with various stakeholders.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Define and drive strategies that transform how customers discover, engage with and choose the AWS Private Pricing Program
As part of above, create and run new discovery and conversion points for customers to drive down-funnel conversion
Continuously inspect and learn from metrics and anecdotes, and run experiments to get to learnings and insights quickly in order to continuously improve
Manage stakeholders and senior leadership to propose ideas, gain alignment and report on progress
Serve as CX bar raiser on planned updates and launches to ensure an optimal CX, current and future
Qualification
Required
6-8 years of experience in sales, marketing, or related field
Bachelor's degree or equivalent
Experience managing cross-functional projects and initiatives
6+ years of experience in sales, marketing, or related field
2+ years of experience in customer experience (CX) strategy or design
Demonstrated track record of developing and implementing customer-centric strategies
Preferred
Excellent verbal and written communication skills
Ability to master complex concepts quickly and independently
Strong business acumen and tenacity; ability to work autonomously through ambiguity and complexity in a fast-moving environment to drive results
Ability to define and drive intuitive, seamless and customer-centric UX
Experience driving communications channels and delivering measurable success
Experience working directly with senior leadership
Unflappable poise; can pivot gracefully
Data- and feedback-driven; dedicated to continuous improvements
Influencing without authority
Experience interpreting data and making business recommendations
Experience effectively communicating complex concepts through written and verbal communication
Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-14
2026-01-14
2026-01-14
Company data provided by crunchbase