Terawatt · 2 months ago
Senior Field Service Technician
Los Angeles
Full-time
Hybrid
Senior Level
$40/hr - $50/hr
5+ years expTerawatt Infrastructure is a leader in financing, developing, and operating electric vehicle charging solutions. The Senior Field Service Technician will maintain, troubleshoot, and repair electrical infrastructure equipment, developing a robust maintenance program to ensure high uptime for EV charging solutions.
Charging InfrastructureElectric VehicleEnergy ManagementFleet ManagementIndustrial Engineering
Responsibilities
Perform advanced OEM testing, troubleshooting, repairs, and upgrades on a wide range of electrical equipment on Electric Vehicle infrastructure and facilities
Conduct detailed performance testing, including insulation resistance (megger) testing, thermal imaging, torque verification, and overall system evaluations to ensure optimal equipment reliability
Diagnose and resolve complex electrical and mechanical issues, including ground faults and system performance anomalies
Lead preventive and corrective maintenance activities, ensuring all site equipment operates safely and efficiently
Collaborate with the planning and scheduling team to maintain adherence to maintenance schedules and ensure timely, accurate completion of work orders
Review and interpret site manuals, technical drawings, and schematics to support effective service, troubleshooting, and maintenance operations
Accurately document all field activities, maintenance actions, and system findings in the work order system, ensuring timely reporting and follow-up with stakeholders
Provide expert-level service support across installation, commissioning, upgrades, retrofits, replacements, and end-of-life activities
Build and maintain strong customer relationships by delivering high-quality service, understanding customer needs, and ensuring satisfaction throughout the project lifecycle
Identify potential equipment failures, implement proactive corrective actions, and provide recommendations to prevent future recurrence
Communicate insights and suggestions for product, process, and quality improvements to internal teams to drive continuous operational excellence
Coordinate and ensure the availability of all required materials, tools, and parts to support service and maintenance activities
Uphold company safety standards by applying safe work practices, maintaining environmental responsibility, and reporting unsafe conditions or incidents
Maintain all required safety certifications, training, and continuing education necessary to remain current with industry standards and company requirements
Support business development efforts by identifying and communicating potential service or sales opportunities encountered in the field
Qualification
Required
High school diploma or equivalent
Minimum 5 years maintenance or electrical experience
Must have and maintain a valid driver's license and a safe and acceptable driving record according to company policy
Knowledge of NFPA & the NEC
Strong computer skills. Comfort with Microsoft, Google, CMS, and other cloud-based computing programs
Ability to communicate and function well in a mobile office setting
Must be reliable, have good initiative, committed, and quality focused
Preferred
Active journeyman license
Bachelor's degree
SCADA experience is a plus
Strong mechanical background
Prior/existing CPR and first aid certification
Company
Terawatt
Terawatt provides convenient, reliable charging infrastructure that keeps your fleets running efficiently and turns your charging costs from a prohibitive capital expenditure into a manageable monthly operating expense.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$1.16BKey Investors
Vision Ridge Capital Partners
2024-01-11Grant· $63.8M
2022-09-13Series A· $1B
2021-05-05Seed· $100M
Leadership Team
Neha Palmer
Chief Executive Officer, Co-founder
Recent News
2025-12-01
2025-11-14
Altitude by Geotab
2025-10-15
Company data provided by crunchbase