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Berkley Mid-Atlantic Insurance Group (a Berkley Company) · 7 hours ago

Accounts Receivable Manager

Glen Allen, VA

Full-time

Onsite

Mid Level

4+ years exp

Berkley Mid-Atlantic Group is a property and casualty insurance provider serving the Mid-Atlantic region. The Accounts Receivable Manager is responsible for overseeing operational receivables management duties, including billing, collecting, and providing supervisory support to direct reports, ensuring quality customer service and timely application of receivable and commissions receipts.

Financial ServicesInsuranceProperty InsuranceReal Estate

No H1B

Responsibilities

Respond to insured, agent, and underwriting inquiries and/or complaints in written and/or oral form

Review and process requests for premium refunds and commission adjustments

Approve payment arrangements in consultation with the team and underwriting management as needed

Review receivable aging’s and take appropriate action, including negotiation of payment terms, referral to internal and/or external collections, and processing liens for collections, providing management with reports of this activity

Monitor internal and external collections activities

Act as the subject matter expert for both Direct Billed and Agency Billed accounts

Review and verify customer account statements, including audits, cancellations, rescissions, and final notices in accordance with the governing body’s statutes, codes, and rules

Review and verify the accuracy of direct bill commission statements

Validate cash received and applied from multiple sources including desktop deposits, deposits via a lockbox facility, and electronic funds transfers

Process items returned through the financial institution system

Perform timely research and resolution of all discrepancies between agency Account Current statements and internal statements. Communicate discrepancies and differences to agencies on a regular basis and perform timely follow-ups

Manage the shared workload between team members, providing direction, guidance, and support