Corteva Agriscience · 2 hours ago
Sr. IT Site Operations Regional Lead
Des Moines, IA
Full-time
Onsite
Mid, Senior Level
3+ years expCorteva Agriscience is the only major agriscience company dedicated to agriculture, striving to enrich lives through innovative agricultural solutions. The Sr. IT Site Operations Regional Lead will manage and optimize IT operations across a defined geographic area and lead local IT teams to ensure high-quality IT support and services.
AgricultureFarmers MarketFarming
Responsibilities
Oversee IT operations and field services for multiple sites within a sub region, ensuring consistent delivery of IT services and support
Manage IT infrastructure, including hardware, software, and network systems, to ensure they meet operational requirements and performance standards
Lead and manage site or sub region IT teams, including field service technicians, site IT support staff, and other personnel
Ensure adequate staffing levels and manage scheduling to meet service demands
Monitor performance metrics, track service quality, and address any issues or areas for improvement
Ensure timely resolution of IT incidents and service requests, maintaining high levels of customer satisfaction
Oversee IT operations at regional sites, including hardware and software installations, maintenance, and upgrades
Coordinate with site managers and other stakeholders to ensure IT systems support local business operations effectively
Ensure compliance with organizational policies, standards, and regulatory requirements at each site
Lead and manage regional IT projects, including system upgrades, deployments, and new technology implementations
Coordinate with project teams, vendors, and other stakeholders to ensure project goals are met within scope, time, and budget constraints
Evaluate vendor performance and make recommendations for improvements or changes as needed
Understand on an ongoing basis the changing needs and state of equipment in sites as it relates to infrastructure, end points, video collaboration, and print
Proactively stay ahead of devices approaching obsolescence
Ensure all incoming work from all sources, which include Server, Network, Application, Security and Business requests are fulfilled in alignment with SLA and business expectations with appropriate urgency
Oversee the management of IT incidents and problems, ensuring effective root cause analysis and resolution
Implement and maintain incident response and escalation procedures to handle critical issues promptly
Maintain effective communication with regional and corporate leadership, providing regular updates on IT operations, service performance, and project status
Prepare and present reports on performance, service levels, and operational metrics
Identify and manage risks associated with operations, including cybersecurity threats and operational disruptions
Ensure compliance with relevant regulations, industry standards, and organizational policies
Implement and enforce security policies and procedures to safeguard data and systems
Provide on-call support as needed to ensure 24/7 system availability
Coordinate change management, release management, and configuration management processes for the product/services they manage
Maintain detailed documentation of system configurations, procedures, and troubleshooting guides
Develop and maintain close partnerships with associated functions within Corteva IT, including Software Development and Support, ERP, Enterprise Architecture, Portfolio and Program Management, and Cybersecurity
Qualification
Required
Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience)
3-5 proven experience IT operations management, including field services and site-based IT support. Experience managing multiple locations is essential
Strong knowledge of IT infrastructure, including networks, servers, and hardware
Familiarity with IT service management frameworks and methodologies
Demonstrated leadership ability with experience in team management and coaching
Experience in managing IT projects, with strong organizational and problem-solving skills
Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders
Excellent problem-solving and troubleshooting skills
Ability to communicate technical information effectively to both technical and non-technical stakeholders
Excellent product management skills
Strong ability to engage with a global team and provide coaching and oversight
Strong organizational skills to manage multiple tasks within the constraints of timeline and budget
Experience in strategy, customer service, and internal consulting
Ability to adapt to changing circumstances and manage multiple priorities effectively
Benefits
Numerous development opportunities offered to build your skills
Health benefits for you and your family on your first day of employment
Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
Excellent parental leave which includes a minimum of 16 weeks for mother and father
Future planning with our competitive retirement savings plan and tuition reimbursement program
Company
Corteva Agriscience
Corteva Agriscience provides agronomic support and services to help increase farmer productivity and profitability.
10001+ employees
H1B Sponsorship
Corteva Agriscience has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (59)
2023 (40)
2022 (48)
2021 (35)
Funding
Current Stage
Public CompanyTotal Funding
$1.7B2025-05-12Post Ipo Debt· $500M
2023-05-11Post Ipo Debt· $1.2B
2019-06-03IPO
Leadership Team
Dave Johnson
EVP, CFO
Stefano Turati
Global Regulatory Leader and Business Partner - Herbicide
Recent News
Business Standard India
2025-12-07
Company data provided by crunchbase