Brightway Insurance · 1 month ago
Re-Shop Specialist (Licensed P&C Agent)
Brightway Insurance is seeking an experienced Licensed Property & Casualty (P&C) Insurance Agent to focus on policy re-shops and retention activities. This role is critical in ensuring clients maintain competitive coverage and pricing while providing exceptional customer service.
Responsibilities
Review upcoming renewals to identify premium increases, coverage gaps, or carrier appetite changes
Conduct thorough re-shops across approved carriers to secure the best coverage and pricing options for existing clients
Communicate re-shop results to clients, clearly explaining differences in premiums, coverage, and carrier benefits
Process policy changes, endorsements, cancellations, and rewrites as needed
Maintain accurate documentation within the agency management system (AMS)
Partner with Producers and Account Managers to support retention goals
Respond to client inquiries related to billing, coverage, and policy updates
Ensure compliance with carrier guidelines, underwriting requirements, and state regulations
Meet or exceed agency standards for retention, customer satisfaction, and turnaround time
Qualification
Required
Active Property & Casualty License (required)
Minimum 1–2 years of insurance agency experience preferred
Strong knowledge of personal lines insurance products (Auto, Home, Umbrella; commercial lines is a plus)
Experience quoting through multiple carriers and comparative raters
Excellent communication skills—both written and verbal
High attention to detail and strong follow-through
Ability to manage multiple tasks and deadlines in a fast-paced environment
Customer-focused mindset with a commitment to delivering high-quality service
Preferred
Experience with agency systems (EZLynx, Applied, Vertafore, HawkSoft, or similar)
Familiarity with underwriting guidelines across multiple carriers
Proven track record of meeting retention or re-shop expectations
Company
Brightway Insurance
Brightway Insurance has re-invented the way people shop for insurance.
Funding
Current Stage
Late StageTotal Funding
unknown2021-12-17Acquired
Recent News
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