Schneider Electric · 1 month ago
Field Service Coordinator
United States
Full-time
Hybrid
Mid Level
$60K/yr - $68K/yr
3+ years expSchneider Electric is a global leader in energy management and automation, and they are seeking a Field Service Coordinator to join their service operations team. This role is pivotal in dispatching personnel for service delivery and ensuring fiscal alignment between service provider quotes and invoices.
ElectronicsEnergyEnergy ManagementInformation TechnologyRenewable Energy
Responsibilities
Receives requests from Installation and Support personnel and based upon the scope of work (SOW), identifies internal and/or external resources to assign to tasks
Uses discretion and judgment to determine task assignment
Creates request for quote (RFQ) documentation and issues to qualified 3rd-Party Services Providers
Receives related Service Reports following execution and reconciles against the initial SOW, any purchase orders and invoices to ensure accuracy in billing
Maintains accurate documentation/records within the Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tool called Acumatica
Works directly with Accounts Receivable and Payable to ensure timely processing of customer invoices and payments to 3rd party service partners
Captures and submits feedback from customers for monthly Quality Management System (QMS) management meetings. (Utilizing the Survey Monkey tool)
Coordinates service department process improvement initiatives, such as, training, content management, intranet up-keep, QMS support, etc
Other duties as assigned
Communicates extensively with other departments such as Manufacturing, Engineering, Accounting, Management, and external Service Delivery Partners (SDPs)
Qualification
Required
High school diploma or equivalent
3+ years of successful related experience in a customer-facing role
Proficient with Microsoft Office Suite or related software, including service tool(s)
Must have exceptional written and verbal communication skills
Ability to make decisions without hesitation
Excellent interpersonal and Customer Service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and manage multiple tasks simultaneously
Ability to function well in a high-paced and at times stressful environment
Ability to answer phone calls outside of normal business hours
Office environment working primarily at a desk on a computer
Ability to sit for long periods of time
Must be able to lift to 25 pounds at times
Benefits
Medical (with member reward points)
Dental
Vision
Basic life insurance
Benefit Bucks (credits to apply towards your benefits)
Flexible work arrangements
Paid family leaves
401(k) + match
Well-being and recognition (including service anniversary) programs
12 holidays per year
15 days of paid time off per year (pro-rated in the first year of employment based on start date)
Opportunity to purchase company stock (eligibility depends on start date)
Military leave benefits
Company
Schneider Electric
Schneider Electric specializes in the digital transformation of energy management and automation.
10001+ employees
H1B Sponsorship
Schneider Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (150)
2024 (103)
2023 (108)
2022 (98)
2021 (115)
2020 (109)
Funding
Current Stage
Public CompanyTotal Funding
$4.08BKey Investors
California State Water Resources Control BoardIdinvest Partners
2025-08-26Post Ipo Debt· $4.08B
2018-04-05Grant· $1.6M
2004-12-03Series Unknown
Leadership Team
Deepak Sharma
President - Greater India zone, MD & CEO - Schneider Electric India Pvt. Ltd
Jai Sharma
CFO Greater India Zone
Recent News
2026-01-08
Company data provided by crunchbase