JETSET Pilates® · 2 months ago
Studio Lead - Coconut Point
Estero, FL
Full-time
Onsite
Mid LevelJETSET Pilates is a boutique fitness studio that aims to provide exceptional service to its clients. The Studio Lead will assist instructors and clients, manage customer interactions, and ensure a welcoming environment while performing various customer service and retail responsibilities.
FitnessWellness
Responsibilities
Assist in delivering the ultimate boutique fitness experience to every client, every time
Provide the highest level of customer service to all clients and visitors upon arrival
Greet and check-in clients professionally upon arrival and thank them as they leave
Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately
Sell memberships and class packages in-person, online, and over the phone
Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)
Maintain a clean and tidy studio
Process retail sales and restock inventory as needed
Qualification
Required
Exceptional customer service skills
Ability to assist clients and instructors
Strong communication skills (in-person, via email, or over the phone)
Ability to build rapport with clients and staff
Experience in retail transactions
Ability to maintain a clean and organized front desk and lobby area
Knowledge of policies and pricing options
Flexibility to work morning, evening, and weekend shifts
Ability to recruit and retain clients
Problem-solving skills
Experience selling memberships and class packages
Familiarity with Client Relationship Manager (CRM) systems
Company
JETSET Pilates®
JETSET Pilates delivers a streamlined, effective way to strengthen your body, elevate your mindset, and connect with a strong community.
Founded in 2010
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Purchase Capita
2025-02-12Series Unknown
Leadership Team
Tamara Galinsky
Brand President and Founder
Recent News
2026-01-07
Company data provided by crunchbase