Industrious · 2 months ago
Member Experience Manager - Boston
Boston
Full-time
Onsite
Mid Level
$71K/yr - $82K/yrIndustrious is the largest premium workplace-as-a-service provider focused on creating great workplace experiences. The Member Experience Manager role involves being the go-to problem solver and experience creator, managing the location, and delivering exceptional service to members.
CollaborationCommunitiesCoworkingPropTech
Responsibilities
Identify companies' most important needs and deliver impactful solutions
Pull together programming that the community enjoys and is proud of
Handle all member requests, big or small
Work well in a team and be energized by people
Maintain attention to detail and resilience in challenging situations
Qualification
Required
Candidates must live within an easy commute of Boston, MA
You can hold your own when speaking with a CEO
You're comfortable asking questions when you don't know something
You're proud to represent Industrious in your local market
You actively identify potential members
You deliver exceptional experiences to members
You have a genuine curiosity that aids in a consultative sales approach
You can uncover and solve people's needs
You can pull together remarkable events
You love the hard work it takes behind the scenes to make events happen
You're energized by people and work well in a team
Your attention to detail is something people comment on
You're resilient and embrace challenging and unpredictable days
You're willing to get your hands dirty one minute and think big picture the next
Benefits
Heavily subsidized healthcare plans
Generous paid time off
Wellness programs
Professional development grants
401k plan
Company
Industrious
Industrious is a premium flexible workspace provider that redefines the workplace experience.
Founded in 2013
201-500 employees
H1B Sponsorship
Industrious has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageTotal Funding
$422MKey Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M
Leadership Team
Jamie Hodari
CEO and Co-Founder
Gentry Long
Chief Commercial Officer (CCO)
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
EIN Presswire
2025-12-22
Company data provided by crunchbase