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Sedgwick · 8 hours ago

Workers Compensation Supervisor | 3 Days Remote | Dedicated Account

United States

Full-time

Remote

Mid, Senior Level

$105K/yr - $115K/yr

6+ years exp

Sedgwick is a global industry leader recognized for its excellence and customer service. The Workers Compensation Supervisor will oversee multiple teams managing workers compensation claims, providing guidance, training, and ensuring compliance with standards.

BankingInsuranceRisk Management

Hiring Manager

Amy MacPherson

Responsibilities

Supervises multiple teams of examiners and technical operations colleagues, delegating duties as needed and ensuring proper licensing and documentation standards

Provides technical and jurisdictional guidance on claims adjudication, including quality reviews and reserve evaluations for high-cost or complex claims

Acts as a second-level appeal authority for client and claimant issues, implementing final decisions

Identifies trends, issues, and opportunities for process improvement; advises management and coordinates related projects

Monitors third-party and sensitive claims, including litigated and vocational rehabilitation cases

Maintains professional client relationships, offering recommendations and written summaries as needed

Ensures accurate claim coding and documentation by examiners

Qualification

Claims supervisionCalifornia workers compensationTechnical guidanceProcess improvementEmpathyAccountabilityInclusionProfessional certificationCollaborationGrowth