Talroo · 1 month ago
Client Services Analyst (Sales Engineer)
Talroo is a recognized top workplace in Austin, focusing on helping organizations find and hire essential workforces through a data-driven recruiting platform. The Client Services Analyst (Sales Engineer) will manage customer performance, optimize ROI, and provide support to onboard major companies while working collaboratively with the sales team.
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Responsibilities
Accurately onboard clients in the Talroo platform
Continually monitor dedicated accounts and make optimizations (bids, budgets, segmentation and overall ROI) to facilitate best performance and consistent improvement, budget fulfillment and overall client retention quarter over quarter
Work cooperatively and in the spirit of Talroo’s values to learn from and share knowledge with coworkers
Become a product expert and influence Talroo’s product roadmap
Provide appropriate product suggestions on a client-by-client basis
Minimize churn by enlisting all available corporate resources to solve problems & drive results
Prepare and conduct regularly scheduled trend and metric reviews with clients
Resolve technical, product and account issues as they occur
Accurately document all relevant activity in Salesforce
Qualification
Required
Current Bachelor's degree (or expected graduation by Aug 2025) in Business, Economics, Mathematics, Computer Science, or a related field
Very adaptable and open to change in a fast-paced team environment
Creative problem solving (must love data and analytics)
Relentless passion to win
Excellent communication skills and interest in sales / account management
High level of natural curiosity to challenge the status quo
Willingness to learn and utilize SQL
Excellent verbal and written communication, presentation, and interpersonal skills
Be kind to customers (internal and external)
Be hungry to learn and grow
Must reside in the greater Austin, TX area to fulfill this in-office position (relocation reimbursement is available for this role)
Must be eligible to work permanently in the United States without employer sponsorship
Benefits
Company-paid gym membership or Classpass
Comprehensive, company-paid health, vision, and dental insurance premiums for you and your dependents
401(k) retirement plan with 3% employer contribution
Paid company holidays and unlimited PTO
Awesome company events
Company
Talroo
Talroo is a data-driven talent attraction solution that enables companies to reach the audiences they need to make hires.
Funding
Current Stage
Growth StageRecent News
2025-12-18
Company data provided by crunchbase