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CACI International Inc · 1 month ago

Journeyman Computer Systems Analyst

Mississippi, United States

Full-time

Onsite

Mid, Senior Level

$68K/yr - $142K/yr

4+ years exp

CACI International Inc is hiring a Journeyman Computer Systems Analyst to join their team in Stennis, Mississippi. In this role, you will support the Department of Homeland Security's HEITS team, focusing on the operations and maintenance of secure data networks, while providing both Tier I and Tier II support.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Manage End User Device (EUD) logistics and inventory

Issue and provision EUDs, including BIOS updates

Troubleshoot Tier I issues and create local helpdesk tickets

Interact with end users and coordinate with the Archon Mission Critical Support (AMCS) team

Troubleshoot Tier II issues and coordinate with AMCS Support

Create and track local helpdesk tickets

Gather, track, collate, and report new customer feature requests

Assist with deploying, updating, and supporting custom applications and OS images for desktops, laptops, servers, storage, and networks

Help develop and deploy standardized client images using MDT, SCCM, Visual Basic Script, Batch, and PowerShell

Aid in software deployments for secure access techniques using various development and automation techniques

Collaborate with support teams to handle incidents timely

Interface with clients, customers, vendors, and support teams to resolve incidents and fulfill requests

Rack/un-rack, install/uninstall, repair/replace, and set up/rebuild servers and network devices

Participate in testing new software, systems, and network technologies

Document, track, and coordinate incidents in ServiceNow

Join troubleshooting bridge calls for major incidents

Perform Tier II-level administration tasks

Assist with postmortem activities and operational improvements

Implement new processes, create reports, and address ad-hoc requests based on management recommendations

Contribute to documentation in the Knowledge Base, SOPs, work instructions, and job aids

Continuously cross-train in systems and network administration

Perform additional duties as assigned

Qualification

TS/SCI clearanceMicrosoft Windows certificationCisco Certified Network AssociateCompTIA certificationsAnalytical methodologiesCritical thinkingProfessional demeanorMission-orientedOral communicationWritten communication

Required

Current TS/SCI clearance

Analysis of classified information systems and network access

Critical thinking and application of analytical methodologies to raw data

Clear articulation of analysis through oral and written communication

Professional appearance and demeanor

Mission-oriented with ability to work under minimal supervision in a fast-paced, critical environment

High School Diploma with 10-14 years of experience

Bachelor's degree with 4-8 years of experience

Master's degree with 2-4 years of experience

At least one of the following certifications: Relevant Microsoft Windows administrator certification, Cisco Certified Network Associate (CCNA), CompTIA A+, Network+, or Security+ Certification

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

Glassdoor4.0

At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees