Apply on Employer Site

Zeta Charter Schools · 1 month ago

Family Outreach & Enrollment Associate - Bronx/Upper Manhattan

Bronx, NY

Full-time

Onsite

New Grad, Entry Level

$62K/yr - $75K/yr

Zeta is committed to providing a world-class education while fostering a love for learning. They are seeking a bilingual Family Outreach & Enrollment Associate to engage with prospective families, coordinate outreach efforts, and support enrollment processes.

Education

No H1B

Responsibilities

Develop and implement strategies to engage with prospective families in our communities

Coordinate and lead outreach efforts to share information about Zeta in person in our communities

Build and maintain relationships with community-based organizations

Plan and execute engagement events for prospective families

Support with Zeta’s random admissions lottery and enrollment processes

Draft and distribute written communications to diverse stakeholder groups

Collect and analyze data to optimize outreach strategy and tactics

Wear multiple hats as a part of a scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Qualification

Bilingual proficiencyCustomer service experienceSpreadsheet managementGoogle Suite proficiencyResults-driven mindsetCommunication skillsRelationship building

Required

Bilingual proficiency in English and Spanish is required

Bachelor's Degree

Experience in sales or customer service (preferably working with families in an educational or social services setting)

Proven record of building and maintaining strong relationships with customers or external audiences

Strong communication skills (verbal and written)

Results-driven track record

Proficiency in managing and analyzing spreadsheets

Proficiency with the Google Suite

Candidates must be comfortable working in-person in the Bronx and Upper Manhattan (Inwood)

Ability to participate in regular community outreach shifts, which typically require extended periods of walking, standing, and the ability to lift up to 25 lbs