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Liberate · 1 month ago

Agent Product Manager

San Francisco, CA

Full-time

Hybrid

Mid, Senior Level

$150K/yr - $190K/yr

3+ years exp

Liberate Innovations Inc. is a Series-B funded AI company focused on revolutionizing the insurance industry through advanced technology solutions. The Agent Product Manager will collaborate with strategic accounts to identify AI opportunities, facilitate product design workshops, and manage the end-to-end delivery of AI deployments for enterprise customers.

Information TechnologyInsurTechSaaSSoftware

Responsibilities

Scope and Prioritize Use Cases: Collaborate with strategic accounts to identify and evaluate high-impact AI opportunities. Lead ideation and discovery workshops to uncover pain points, efficiency gaps, and automation potential

Lead Product Design Workshops: Facilitate co-design sessions with customers to translate business needs into AI agent workflows. Help customers envision what’s possible and chart a path to value

Author Agent Requirements: Work closely with internal teams to define clear, actionable requirements for our AI Agent Engineering team. Bridge the gap between customer needs and technical execution

Drive Customer Implementations: Own the end-to-end delivery of AI deployments for large enterprise customers. Manage timelines, expectations, and success metrics. Act as the primary interface between the customer and internal teams throughout implementation

Champion Customer Success: Ensure that solutions are adopted and deliver tangible value. Continuously monitor performance and recommend enhancements or optimizations, closely collaborating with our AI Customer Success Managers

Qualification

Customer-facing technology rolesTranslate business requirementsLead workshopsAnalytical problem-solvingWrittenEnterprise SaaS solutionsVerbal communicationAI/ML productsInsurance industry experiencePrompt engineeringProduct design background

Required

Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment

3-5 years of experience in customer-facing or hybrid technology roles such as enterprise product management, customer success, implementation management, strategy consulting, or solutions engineering

Demonstrated ability to translate business requirements into technical specs or product briefs

Proven ability to lead workshops and uncover customer needs in ambiguous environments

Strong analytical and structured problem-solving skills

Exceptional written and verbal communication skills, with the ability to influence both technical and non-technical stakeholders

Exposure to implementation or deployment of enterprise SaaS solutions

Preferred

Experience working with AI/ML products, automation tools, or workflow optimization initiatives

Prior experience in insurance, fintech, or highly regulated industries

Familiarity with prompt engineering or agent-based AI systems

Background in product design, service design, or business process design

Benefits

Competitive salary with equity options

Flexible PTO

401(k) plan

Comprehensive health, dental, and vision insurance

Flexible work environment with remote work options

Collaborative and innovative company culture

Company

Liberate

Comprehensive AI Platform for Carriers, Agencies and Brokers Liberate enables you to provide human-like conversation that offers 24/7 support and answers 100% of calls with no wait time.

Founded in 2022

Palo Alto, California, USA

51-200 employees