NEOGOV · 1 month ago
Building Permit Technician - Bilingual (English/Spanish)
NEOGOV is seeking a Building Permit Technician who will perform technical and administrative reviews of building plans for residential and commercial projects. The role involves serving as a liaison for development activities, coordinating permit processes, and providing customer service regarding city regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as the primary liaison and point of contact for all commercial and residential development activities within the city, including inquiries related to planning, engineering, building, and business development. Provides guidance on the City’s development, review processes, permitting procedures, and regulatory requirements
Coordinates and facilitates the end-to-end review and approval process for all development applications including zoning, land use, engineering, site plan, and building permits. Ensures internal consistency, timely routing, and clear communication between departments, applicants, and outside agencies
Provides front-line customer service by responding to inquiries related to development regulations, permitting procedures, zoning requirements, land use, contractor licensing, and application submittal standards
Conducts preliminary (sufficiency) reviews of planning, engineering, and building permit submittals to verify completeness of applications prior to formal review
Tracks and monitors the progress of development projects from initial inquiry through final inspection, ensuring coordination among internal departments such as Planning, Building, Engineering, Economic Development, and Public Works
Assist applicants in navigating the permit portal and coordinates with internal reviewers for status updates, resubmittals, and final approvals. Issues permit documents and certificates of occupancy upon project completion
Supports contractor licensing compliance, ensuring proper documentation of insurance, certifications, and other credentials as required by the City
Performs permit intake, processing, routing, and issuance of building, site work, and trade permits. Verifies application completeness, upload documents, calculates fees, and ensures compliance with City requirements and applicable codes
Reviews plans and documents for all on-site and off-site signage and if appropriate, issues approval so that building permits can be obtained
Regular in-person attendance during City and department business hours, since face-to-face interaction and coordination of work with other employees, outside colleagues, residents, or vendors, and all immediate access to documents or other information located only in the workplace is required
Performs other related duties as assigned
Qualification
Required
High School or equivalent, and five (5) years of customer service experience, or an associate degree and three (3) years of experience, or a bachelor's degree with one (1) year of experience
Permit Technician Certification shall be obtained within twelve (12) months of hiring date
Bilingual: English/Spanish Required
Preferred
EnerGov, New World, Tyler Cashiering Laserfiche, and Bluebeam experience a plus
Benefits
Depending on the plan selected, the City pays approximately 98% of employee's health insurance and contributes to a Health Savings Account.
Dependent coverage, dental, vision, and short term disability plans are available at an additional cost.
Basic life and long term disability insurance is paid by the City.
Additional voluntary insurances are available such as: critical illness, accident, and hospital indemnity insurances etc. are available for an additional cost.
The City contributes 5% automatically. An additional of up to 2.5% will be contributed if the employee elects to contribute to their individual 457.
Vacation leave & sick leave accrued per pay period
Additional 40 hours of PTO allotted each fiscal year
15 paid holidays
Tuition Reimbursement
Employee Discounts through Working Advantage
Business Casual
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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