Four Seasons Hotels and Resorts · 4 hours ago
Recreation - Pool & Beach Server
Kailua-Kona, HI
Full-time
Onsite
New Grad, Entry Level
$17.49/hr - $17.49/hr
0+ years expFour Seasons Hotels and Resorts is a luxury hospitality company that values excellence and genuine service. The Pool and Beach Server will enhance guest experiences by providing exceptional service, managing food and beverage orders, and ensuring a clean and organized environment while maintaining high Forbes standards.
HospitalityHotelLeisureRental PropertyTravel
No H1B
Responsibilities
Proactively greet guests, drop off a QR code/menu, introduce yourself and inform them that you will be taking care of them for the day. After introduction, use guest name during interaction
Accurately describe your pool’s hours of service, offerings, and specials of the day
Describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s origin, taste and preparation methods; communicate guest orders including any special needs or requests to the kitchen/ bar using the resorts Micros
Coordinate food & beverage timings and deliver items within the proper timing standards
Ensure proper quality of orders by checking on previously delivered items
Anticipate guest needs and offer suggestions that will enhance their experience. Respond to guest requests and concerns urgently and appropriately
Manage designated section and continuously checking in with guests to ensure satisfaction
Detail your area daily to ensure your space is clean and organized as well as ensuring the area is fully stocked with necessary inventory
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks and complimentary meals
Complete closing paperwork and accurately tip out the appropriate food runner and bar staff
Ensure every interaction is a Forbes 5 Star experience. Learn and maintain our Pool and Beach 38 Forbes standards
Successfully working as a team to ensure guest experience is a priority
You will be working in an active outdoor environment, so you must be able to stand for long periods of time
Qualification
Required
Three to twelve months of restaurant, food and beverage, or equivalent experience is required
Successful candidate must possess legal work authorization in United States
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Weekend & Holiday availability required
Benefits
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase