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Intralox · 4 hours ago

Account Representative

New Orleans, LA

Full-time

Onsite

New Grad, Entry Level

Intralox, L.L.C. is seeking candidates for their upcoming class of Account Representatives within the Customer Service team. The successful candidates will be responsible for delivering outstanding service support to customers and managing accounts through both reactive and proactive engagement.

ElectronicsInformation TechnologySoftware

Comp. & Benefits

No H1B

Responsibilities

Service customer requests for quotes and orders received through multiple channels of communication with a high degree of accuracy

Manage a large volume of transactional work

Provide recommendations and technical assistance for conveyor and belting solutions

Assist customers with industry-specific product information to enhance their existing operations and make recommendations for improvement to maximize sales opportunities

Build and expand customer relationships to ensure replacement and new business

Co-manage accounts in conjunction with multiple team resources

Utilize the CRM system to efficiently oversee and cultivate strong customer connections

Qualification

Mathematical aptitudeTechnical aptitudeVerbal communicationWritten communicationWindows-based softwareCRM system proficiencySelf-managed team playerBasic mechanical aptitudeBusiness-to-business experienceERP systems familiarityBilingual (Spanish/English)

Required

Strong mathematical and technical aptitude. During the interview process, successful candidates must complete and pass both a mathematics test and a technical aptitude assessment

Excellent verbal and written communication skills. As part of the interview process, successful candidates must complete and pass a written test

Self-managed team player

Working knowledge of Windows-based software

Ability to work rotating shifts: 7:00 a.m. - 4:00 p.m.; 7:30 a.m. - 4:30 p.m.; 8:00 a.m. - 5:00 p.m.; and 9:00 a.m. - 6:00 p.m

Ability to travel by air and car at least two times a year for up to a week at a time

Ability to type a minimum of 35 words per minute

Ability to work the occasional weekend for training and development

Ability to work some holidays