Lennox · 4 hours ago
Business Systems Analyst Lead - CX
Richardson, TX
Full-time
Onsite
Senior Level, Lead/Staff
$108K/yr - $141K/yr
8+ years expLennox is a global leader in HVAC and refrigeration solutions, dedicated to delivering innovative and sustainable products. As a Lead Business Systems Analyst, you will be instrumental in designing and implementing digital solutions to enhance customer experiences, collaborating closely with both business and technical teams to ensure successful project execution.
Consumer GoodsElectronicsHeating Ventilation and Air Conditioning (HVAC)Innovation Management
Responsibilities
Collaborate with Digital stakeholders to gather, analyze, and document requirements
Use knowledge of business processes and related systems to design efficient solutions that meet business needs and conform to enterprise standards
Perform system configuration changes and coordinate development efforts
Analyze business processes to identify inefficiencies, bottlenecks, and opportunities for improvement
Define changes to IT solutions that will improve productivity, reduce operating costs, or enhance the customer experience
Perform unit tests, create test plans, and coordinate testing to ensure solutions meet requirements
Ensure compliance with security and accessibility standards
Act as a liaison between business and IT throughout the entire lifecycle
Provide regular updates, manage expectations, and ensure all parties are aligned and informed
Define project timelines and coordinate implementation efforts to ensure projects are delivered on time and within budget
Work with resource managers to secure required resources and facilitate demand planning and workload prioritization
Ensure solutions meet objectives by monitoring system
Qualification
Required
Bachelor's degree in Computer Science or related field required
At least 8 years of SAP Commerce solutions project implementation experience
A minimum of 3 years of experience leading full lifecycle SAP Commerce project implementations
Strong functional understanding of B2B Sales processes and concepts
Proven experience designing end-to-end solutions that drive operational efficiencies
Demonstrated ability to produce functional specifications for deliverables of varying size, from small enhancements to large projects
Strong problem-solving skills, strategic thinking, and proficiency at addressing complex challenges
Excellent written and verbal communication skills with the ability to interact effectively with stakeholders at all levels, from end users to senior management
Preferred
Working knowledge of SAP Sales and Distribution processes and data structures
Working knowledge of middleware solutions and integration concepts
SAP Commerce Cloud Certification
Benefits
Tuition reimbursement
Medical, dental, and vision insurance
Prescription drug coverage
401(k) retirement plan
Short-term disability insurance
8 weeks paid birthing leave
2 weeks paid bonding leave
Life and long-term disability insurance
12 days paid time off
2 paid well-being days
1 paid volunteer day
12 paid holidays
3 floating holidays per year
Company
Lennox
Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
10001+ employees
H1B Sponsorship
Lennox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (41)
2023 (44)
2022 (49)
2021 (31)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-07-29IPO
Leadership Team
John Torres
Executive VP, Chief Legal Officer & Secretary
Beth West
HR Business Partner
Recent News
PR Newswire
2025-10-22
Company data provided by crunchbase