Applied Industrial Technologies ยท 2 hours ago
Customer Service Representative
Portland, OR
Full-time
Onsite
New Grad, Entry Level
0+ years expApplied Industrial Technologies is a global industrial distribution company that provides innovative and reliable industrial products. The Customer Service Representative will assist customers with their inquiries, build relationships, and provide solutions to their needs, while also contributing to sales goals.
Wholesale
Responsibilities
Assist customers by phone and in person at our facility
Help customers get the parts they need
Interact extensively with customers to clarify their needs, research, and recommend parts
Meet / exceed monthly sales goals while increasing customer satisfaction
Provide quotes
Take orders
Provide post order service
Physically measure specs on a wide variety of parts
Qualification
Required
Minimum 6 months of customer service experience
Mechanical and mathematical aptitude
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Strong computer skills, particularly Excel
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
Preferred
SAP / ERP experience
Knowledge of industrial distribution products and hydraulics
Benefits
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays, Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Company
Applied Industrial Technologies
Founded in 1923, Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
David Wells
VP - CFO & Treasurer
Kelly Massee
Business Partner
Company data provided by crunchbase