SOUTHERN REWINDING & SALES INC · 1 month ago
Administrative Office Specialist
SOUTHERN REWINDING & SALES INC is seeking an Administrative Office Specialist to support daily office and operational functions within a fast-paced service environment. The role involves essential administrative duties including recordkeeping, documentation, data entry, and communication with customers and internal staff.
Customer ServiceIndustrialManufacturingRetail
Responsibilities
Perform routine office duties such as filing, recording, copying, posting, maintaining records, and other similar administrative tasks using computer systems and standard office equipment
Follow organizational and departmental policies to ensure tasks are completed accurately and on schedule
Write up incoming job requests and open repair work orders in the shop management system
Upload, organize, and maintain repair photos and files in appropriate folders
Communicate with customers to obtain purchase orders, repair authorizations, scheduling information, and completion updates
Participate in job scheduling activities to ensure workflow efficiency
Collaborate with office, shop, and management staff to resolve issues and support high customer service standards
Close work orders upon completion and assist in maintaining the 'Work in Progress' file
Perform general administrative and customer service tasks to support company operations
Support and fill in for other office personnel as needed, including areas such as shipping and receiving, time entry, and purchasing
Draft technical reports for management review
Maintain a professional company image through prompt, courteous, and effective customer service
Perform other duties as assigned
Qualification
Required
High School education
Associate's Degree or equivalent required
Minimum of 5 years of experience in a similar administrative or office support role
Strong knowledge of Microsoft Office applications, particularly Excel, Word, and Adobe Acrobat
Typing and data entry proficiency
Ability to plan, prioritize, and accomplish tasks using sound judgment and industry knowledge
Capable of performing a variety of complex tasks with a high degree of independence and creativity
Reports to a manager, supervisor, or department head
Customer focus with a service-oriented attitude
Attention to detail with excellent verbal and written communication skills
Ability to adapt to changes in daily activities
Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands
All applicants must pass a background check and drug/alcohol screening
Must have a clean driving record
Preferred
Familiarity with Sage 100
Benefits
Health & dental insurance
Group life & accidental death & dismemberment insurance
Supplemental life insurance
Voluntary accident insurance
Company Paid Disability insurance (short and long-term)
Vacation and holidays
401k
Company
SOUTHERN REWINDING & SALES INC
Southern Rewinding and Sales was founded in 1986 as a small electric motor repair shop with 2 employees.
Funding
Current Stage
Early StageCompany data provided by crunchbase