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Walmart Canada · 1 month ago

Senior Manager, Solutions Engineering - Process Innovation - Sam's Club Member Access Platform (MAP)

United States

Full-time

Remote

Senior Level

$108K/yr - $216K/yr

7+ years exp

Walmart Canada is seeking a Senior Manager of Process Innovation for Sam’s Club Member Access Platform (MAP) to lead strategic modernization efforts across their advertising operations. This role focuses on transforming workflows, integrating AI-driven tools, and collaborating with various teams to enhance operational efficiency and member experience.

DeliveryRetailShopping

Responsibilities

Reimagine Advertising Workflows: Redesign and streamline key ad platform processes, including order management systems, to improve scalability, automation, and efficiency

Drive AI Agent Adoption: Lead the implementation and expansion of key agents to accelerate workflows. Identify impactful use cases, define business requirements, and ensure measurable improvements in operational efficiency and partner experience

Build Cross-Functional Alignment: Partner with Product, Engineering, Media Activation, Sales, Yield, and Trafficking teams to align business and technical priorities. Translate business challenges into actionable technology solutions and ensure alignment across all stakeholders

Champion Process Modernization: Design, test, and scale best-in-class automation and workflow tools that accelerate MAP operations and enhance delivery quality

Establish Scalable Best Practices: Create and maintain standardized processes, automation playbooks, and process documentation to ensure repeatability and operational consistency

Influence Through Innovation: Engage senior leaders to shape MAP’s 3-year technology needs for MAP. Advocate for first-in-class tools and approaches that position Sam’s Club as a leader in retail media innovation

Create Memorable Member Experiences: Collaborate with cross-functional teams to ensure that innovations are grounded in creating meaningful, measurable experiences for Sam’s Club members and advertisers

Qualification

Digital advertising experienceProcess transformationAI-driven tools implementationAd technology ecosystemsStakeholder managementCommunication skillsStrategic mindset

Required

7+ years of experience in digital advertising, retail media, ad operations, or product/process innovation

Strong background in process transformation, automation, or workflow optimization, ideally within technology-driven organizations

Demonstrated ability to lead through influence, driving alignment across Product, Engineering, and Business teams without direct authority

Deep curiosity about emerging technologies such as AI, automation, and workflow orchestration, and their application to marketing and retail media

Proven experience implementing AI-driven tools or intelligent automation solutions that improve efficiency and scalability

Strong understanding of ad technology ecosystems (e.g., ad servers, OMS, SSPs, DSPs, analytics)

Excellent communication and stakeholder management skills, with the ability to distill complex ideas for senior leaders

Strategic mindset with a bias for action — comfortable operating in ambiguity and moving fast to test, learn, and iterate

Benefits

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.