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Walmart Canada · 1 month ago

Manager, Solutions Engineering - Process Automation - Sam's Club Member Access Platform (MAP)

United States

Full-time

Remote

Mid, Senior Level

$96K/yr - $186K/yr

5+ years exp

Walmart Canada is seeking a Manager of Process Automation for their Sam’s Club Member Access Platform (MAP) to enhance innovation and efficiency across operations. This role involves leading automation initiatives, streamlining workflows, and implementing AI-driven solutions to improve business processes.

DeliveryRetailShopping

Responsibilities

Lead Automation for Brand & Shelf Page Creation: Support the existing brand and shelf page creation process while driving the transition of page creation from manual execution to technology-led automation. Partner with Creative Operations, Product, and Engineering teams to identify inefficiencies, document workflows, and design automated solutions using Walmart technology platforms

Reimagine & Simplify Workflows: Analyze operational processes to identify high-impact opportunities for automation and integration. Design, pilot, and scale improvements that reduce cross-team handoffs and improve delivery speed, accuracy, and scalability

Develop & Deploy AI and Workflow Solutions: Lead early discovery and implementation of AI agents and intelligent systems to support routine operational tasks. Collaborate with technical teams to configure and integrate these solutions into MAP systems

Partner Across Teams: Work cross-functionally with Creative Operations, Product, Engineering, and business stakeholders to define business requirements, design process improvements, and implement technology-based solutions

Build System Configurations & Integrations: Explore opportunities to better configure and maintain internal systems such as Salesforce and workflow tools to improve user experience and drive automation and simplification. Define and document integration requirements between systems to enable seamless data and task orchestration

Drive Continuous Improvement: Establish feedback loops and monitoring mechanisms to evaluate automation performance and scalability. Iterate quickly, refining systems and processes based on data and stakeholder input

Champion Innovation & Change Adoption: Foster a culture of curiosity and innovation helping teams adopt new technologies, AI-driven workflows, and process improvement practices that drive measurable impact

Qualification

Process AutomationAI SolutionsSalesforceWorkflow OptimizationSystem ConfigurationAnalytical SkillsCuriosityProblem-SolvingCommunication SkillsAdaptability

Required

5+ years of experience in process management, automation, or system configuration, ideally within technology-driven or operations-heavy environments

Experience with commercial systems such as Salesforce and Appian. Including system configuration, process automation, or integration projects that enhance efficiency and scalability

Hands-on familiarity with AI agents, workflow automation, or business process orchestration tools. Exposure to AI workflow orchestration, LLM-powered automation, or agentic AI systems

Strong analytical and problem-solving skills with a systems mindset and ability to translate operational challenges into technical solutions

Demonstrated success partnering with technical teams (Product, Engineering, or Data) and business stakeholders to deliver technology-enabled process improvements

Excellent communication and documentation skills; able to simplify complex processes and influence cross-functional partners

Curiosity and adaptability — comfortable learning new systems, experimenting with emerging technologies, and scaling what works

Option 1: Bachelor's degree in Computer Science, Management, Information Systems, Business or related area and 3 years' experience in software engineering, consulting or related area

Option 2: 5 years' experience in software engineering, consulting or related area

Preferred

Experience on writing Functional Specifications and Test scripts

Good understanding and working knowledge of Technical Integrations between systems and/or 3rd party applications

Master's degree in Computer Science, Management, Information Systems, Business or related area and 1 years' experience in design, implementation, or consulting experience with enterprise

Benefits

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.