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Valley Bank · 8 hours ago

Technical Writer

Clifton, NJ

Full-time

Onsite

Senior Level

5+ years exp

Valley Bank is seeking a Technical Writer to create and update various documentation standards and procedures. The role involves collaborating with documentation owners, ensuring accuracy and consistency in technical documents, and providing training on document control policies.

Banking

H1B Sponsor Likely

Responsibilities

Create and/or update standards documentation, diagrams, standard operating procedures, and policies pertaining to various operations throughout the organization

Work with documentation owners to collect and standardize relevant technical and operational knowledge. Create, maintain and communicate documentation templates

Identify, document, escalate and resolve questions and issues that arise during the review process

Ensure technical and procedural accuracy and traceability of all submitted documentation through validity testing

Review site policies, operating procedures, work instructions and forms for format consistency

Maintain and revise technical documentation and procedures as needed to reflect current processes and changes as needed. Keep track of controlled documents

Provide colleagues with direction and training on document control policies and procedures

Qualification

Document PreparationTechnical WritingMicrosoft OfficeBanking KnowledgeInterpersonal SkillsOrganizational SkillsCommunication Skills

Required

Technical Writing, Writing Procedures - Documentation, and Document Preparation

Excellent interpersonal, organizational and communication skills (written and verbal)

Proficiency with Microsoft Office tools, including Word, Excel, Outlook, Project, and Visio

Ability to translate technical functions and features into process-driven, user-friendly materials

Ability to multi-task in a fast-paced environment

Ability to manage time effectively and meet tight deadlines

Possess knowledge of commonly used concepts, practices and procedures within banking

High School diploma or GED and minimum of 5 years' experience in technical writing and documentation

Experience pertaining to all aspects of banking and finance

Preferred

Bachelor's degree

Company

Valley Bank

Glassdoor3.2

Valley National Bank is a regional financial institution

Founded in 1927

Wayne, New Jersey, USA

1001-5000 employees

https://www.valley.com/

H1B Sponsorship

Valley Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (13)

2023 (7)

2022 (11)

2021 (5)

2020 (5)