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Brown & Brown · 1 day ago

Personal Lines Customer Service Representative

Meridian, ID

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Brown & Brown is seeking a Personal Lines Customer Service Representative to join our growing team. The role involves servicing inbound communications, processing policy changes, and quoting new or renewal business to ensure optimal coverage and value for clients.

Insurance

Responsibilities

Service inbound calls, emails and daily tasks

Process endorsement requests

Quote new and/or renewal business with multiple carriers to find best value for clients

Make coverage recommendations to customers and cross-sell and upsell when necessary

Perform all clerical duties related to customer support

Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims

Utilizing an electronic filing manager to maintain company compliance

Attend training sessions, and courses to maintain up-to-date skills

Qualification

Property & Casualty LicenseMicrosoft Office 365Agency Management SoftwareCustomer service skillsWritten communicationVerbal communicationInterpersonal skills