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NEOGOV · 1 month ago

Registration and Records Specialist I

Lake City, FL

Full-time

Onsite

Entry Level

$35K/yr - $35K/yr

2+ years exp

Florida Gateway College is seeking a Registration and Records Specialist I to join their Office of Registration and Records. This role involves coordinating and processing a high volume of duties to assist in the operations of the office while ensuring compliance with FERPA regulations and providing excellent customer service.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Assists in all phases of the operations of the Registration and Records Office

Provides general information to students

Assists prospective and current students with the admissions, residency verification and registration processes

Processes incoming student credentials, evaluates authenticity of high school diploma and processes official student transcripts

Maintains student records in the Student Information System

Performs special assignments, and drafts reports as requested

Interprets and administers policies as directed

Acts for administrator/professional in matters where authority has been delegated

Processes all student admission and registration related data

Processes general forms required for the Registration and Records Office

Accesses, inputs and retrieves information and data from the student database and archived from microfilm and microfiche

Ensures compliance with Family Educational Rights and Privacy Act (FERPA) regulations when responding to inquires relating to student records

Determines appropriateness of inquiries from students, potential students, staff, and off-campus individuals relating to registration and student records issues and responds appropriately

Responsibility for accurately scanning student records and retrieval of scanned student records, including admissions data and official transcripts

Drafts routine responses to inquiries not requiring a supervisor's attention

Receives incoming mail and clears items which can be handled without supervisory involvement. Forwards remainder to supervisor together with all necessary background information

Examines, checks and verifies reports and statistical data for completeness, adequacy and established requirements

Performs other office management duties as assigned

Qualification

Data entryFERPA complianceCustomer serviceStudent Information SystemAdministrative proceduresBasic management principlesSpellingOffice systems proficiencyHigh volume workReport draftingRecord maintenanceData verificationMicrofilm retrievalStatistical data checkingEnglish usageCommunication skills

Required

Excellent customer service skills

Knowledge of computer data entry operations

Ability to accurately and proficiently enter complex and varied data

Maintain accurate and complete records in electronic and paper format

Handle a high volume of work

Effectively and appropriately relate to students, other college personnel and community members

Communicate effectively verbally and in writing

Knowledge of administrative office procedures

Basic management principles

State laws, rules and regulations governing college admission and student records

English usage and spelling

Associate degree in appropriate area plus two years of related experience in a fast-paced environment; or High school diploma plus four years related experience in a fast-paced environment

A high school equivalency diploma from the State Department of Education may be substituted for high school graduation

Additional education may substitute on a year for year basis for required experience in related area

Must be very comfortable working with computers, including the ability to quickly switch between various office systems and tasks