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Troon · 10 hours ago

Events Lifestyle Manager

Naples, FL

Full-time

Onsite

Mid Level

Troon is seeking a highly motivated and enthusiastic Esplanade Lifestyle Manager to join their team at a prestigious resort lifestyle community. The role involves curating and executing a robust program of activities and events to engage and enrich the lives of members and guests, while maintaining high standards of customer service and collaboration with various departments.

Hospitality

Responsibilities

Designing and implementing a comprehensive calendar of events and activities that cater to a wide range of interests and preferences, including but not limited to fitness, wellness, court sports, cultural events, pet events, themed events, social clubs and groups, and social gatherings

Building strong relationships with local businesses, organizations, and vendors to bring unique and engaging experiences to the community

Collaborating with other departments, including sales and the builder team, to ensure a seamless delivery of all programs and events

Actively seeking and incorporating feedback from members to continually improve and evolve the program offerings

Maintaining high standards of customer service and satisfaction at all times

Staying up-to-date with industry trends and best practices to ensure that our program offerings remain robust and relevant

Working closely with the sales team to promote community events and activities, and provide concierge-style assistance to residents

Planning, coordinating, and executing high-quality events and special occasions, from start to finish

Qualification

Event planningProject managementInterpersonal skillsCustomer serviceHospitality experienceCommunication skillsOrganizational skillsAdaptability

Required

A proven track record of successfully planning and executing events and activities

Strong organizational and project management skills, with the ability to handle multiple tasks and priorities simultaneously

Excellent interpersonal and communication skills, with the ability to build strong relationships with residents, staff, and external partners

A positive, flexible, and adaptable attitude, with the ability to work well under pressure in a fast-paced environment

Relevant experience in event planning, hospitality, or a related field

A genuine passion for creating memorable experiences and enriching the lives of others

Candidates must be located in the Naples area; relocation assistance is not available

Benefits

Comprehensive benefits package

Company

Troon

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Founded in 1990