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Carle Health · 2 months ago

Scheduling Specialist

Champaign, IL

Full-time

Onsite

New Grad, Entry Level

$17.67/hr - $28.63/hr

Carle Health is a healthcare system based in Urbana, IL, with a commitment to providing quality care and support. The Patient Scheduling Specialist I is responsible for managing patient inquiries, scheduling appointments, and ensuring effective communication between patients and providers.

Hospital & Health Care

Responsibilities

Assumes responsibility for answering, scheduling, documentation and follow-up on all inquiries from patients and providers generated by telephone, internet based, or written/electronic correspondence

Educates patients and providers regarding a variety of patient care issues, including, but not limited to insurance, provider, department/location, payment options and availability of Carle services

Obtains, updates and verifies patient demographics, insurance and co-pays and Primary Physicians

Answers telephone, takes and delivers messages to physicians, nurses and others

Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner

Distributes all messages according to practice communication standards

Qualification

Customer service

Required

Customer service experience

Benefits

Carle Health offers a comprehensive benefits package for team members and providers.

Company

Carle Health

Glassdoor3.6

Carle Health is a vertically integrated system with a bold but simple mission: to be the trusted partner in all healthcare decisions for everyone who depends on it.

Founded in 1946