Actus Nutrition ยท 3 hours ago
Customer Service Coordinator
Wautoma, WI
Full-time
Onsite
New Grad, Entry LevelActus Nutrition is focused on creating high-quality ingredients designed to optimize health and nutrition. The Customer Service Coordinator is responsible for maintaining customer satisfaction through efficient, timely, and accurate sales order fulfillment, while coordinating with various departments to ensure timely shipments of orders.
Dietary SupplementsFood and BeverageWholesale
Responsibilities
Enter all Customer Sales Orders from Customer POs
Send Order Acknowledgements to Customers
Maintains accuracy of Sales Order dates, quantities, prices and charges
Maintains accuracy of Finished Goods Inventory for Customer Owned Inventory
Provides customer documents in a timely manner
Works with external warehouse, transportation department and 3PLs to coordinate customer shipments
Notify appropriate internal and external parties of sales order changes or requests
Executes Credits and Rebills as required
Generates Miscellaneous Invoices as required
Acts as point person to facilitate problem resolution for sales orders
Promptly responds to customer inquiries and requests
Coordinate and process customer returns when necessary
Qualification
Required
Previous customer service related experience in a manufacturing environment
Exceptional interpersonal, communication, and organizational skills
Strong working knowledge of computer software applications
Ability to multi-task
Meticulous attention to detail in a fast-paced environment
Experience with an ERP system including sales order processing, inventory management, purchasing, etc
Experience in transportation, shipping, logistics
Benefits
Medical
Dental
Vision
Life insurance
401(k) company match program
Company
Actus Nutrition
Actus Nutrition is a manufacturer of protein, casein, and food ingredients.
Founded in 1949
1001-5000 employees
H1B Sponsorship
Actus Nutrition has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (2)
2022 (3)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase