Apply on Employer Site

Northeastern University · 1 month ago

Program Coordinator

Boston, MA

Full-time

Onsite

Entry, Mid Level

$53K/yr - $75K/yr

2+ years exp

Northeastern University is home to InnovateUS, a rapidly growing initiative focused on enhancing the skills of public professionals in AI, data, and innovation. The Program Coordinator will play a vital role in facilitating communications and engagement with learners and partners, ensuring effective delivery of training programs and support services.

Education

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Draft and send learner and partner emails using MailChimp and other communications tools

Respond promptly to learner and partner inquiries, including support for participants in the InnovateUS Google Certificate program

Prepare and send regular updates and summaries to government and program partners

Support the planning, promotion, and organization of events and workshops

Create and format newsletters, announcements, and workshop promotions

Write, edit, and coordinate publication of newsletters, blog posts, and articles in collaboration with subject-matter experts and designers

Proof, update, and maintain accurate, up-to-date materials across InnovateUS platforms. Work closely with program, design, and data teams to ensure consistent voice, brand identity, and communications quality

Maintain and update contact lists, mailing lists, and CRM databases

Collect and analyze data to identify trends and prepare reports, slide decks, and dashboards summarizing program activity

Keep project timelines and communications deliverables on schedule

Post and update content on the InnovateUS website and social media channels, especially LinkedIn

Coordinate with designers to create visuals, flyers, and other digital assets for communications

Write and publish original essays, articles, and podcasts highlighting insights from InnovateUS courses, workshops, and partners, and contribute articles for external media outlets

Qualification

Digital communicationsGenerative AI toolsProgram coordinationData analysisProject managementGoogle WorkspaceCanvaTrelloSlackAirtableWordPressMailChimpJotFormEmail marketingCMS platformsSocial mediaCustomer serviceTechnical support

Required

2–4 years of hands-on experience producing and managing digital communications, preferably in education, public service, or mission-driven organizations

Strong writing, editing, and verbal communication skills

Proficiency with Generative AI tools for drafting, summarizing, and content creation

Experience using Canva, Google Workspace, Trello, Slack, and Airtable

Experience with WordPress, MailChimp, and JotForm (or similar communications tools)

Comfort gathering and interpreting data to produce simple reports, dashboards, or engagement summaries

Excellent organizational skills and attention to detail; ability to manage multiple deadlines

Demonstrated ability to work independently and collaboratively within a distributed team

Preferred

Experience working in or with government agencies or other public-sector organizations is preferred

Experience in program coordination, project management, operations, customer service, or technical support is a plus

Familiarity with email marketing, CMS platforms, and social media is a plus

Benefits

Medical

Vision

Dental

Paid time off

Tuition assistance

Wellness & life

Retirement-

Commuting & transportation

Company

Northeastern University

Glassdoor4.3

Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery.

Founded in 1898

Boston, Massachusetts, USA

5001-10000 employees

https://www.northeastern.edu/cri/

H1B Sponsorship

Northeastern University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (131)

2024 (112)

2023 (104)

2022 (100)

2021 (85)

2020 (111)