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AmTrust Financial Services, Inc. · 10 hours ago

Director, Staff Counsel

Los Angeles, CA

Full-time

Onsite

Senior Level, Lead/Staff

$170K/yr - $200K/yr

8+ years exp

AmTrust Financial Services, Inc. is responsible for oversight and management of the overall operation of the in-house defense attorneys. The Director, Staff Counsel will establish and monitor procedures to ensure the delivery of legal services meets performance standards and supports business strategy, while also managing personnel and overseeing training initiatives.

FinanceFinancial ServicesInsurance

Responsibilities

Direct the overall operations of the Staff Counsel Office to ensure efficient performance

Assess and manage personnel to maximize resource allocation

Review and monitor performance metrics, staffing model and claim trends

Own all aspects of the hiring process including interviewing, onboarding and training

Supervise, coach and mentor attorneys and staff to build high-performance team

Provide clear communication of performance expectations in regular cadence to ensure timely feedback is delivered

Stay abreast of substantive legal developments and support the development of technical expertise across all roles within the office

Identify and direct staff training including substantive technical subject matter as well as technology, operational, workflow and process training

Manage work assignments to balance workloads consistent with staff expertise and experience

Provide direction to attorneys and staff to ensure files are timely managed, have active resolution plans and comply with all relevant performance metrics

Provide strategic direction and support for staff and claim partners on matters of high complexity and/or sensitivity

Evaluate defense strategies to support cost-effective file management across all aspects of the litigation lifecycle

Qualification

Juris DoctorWorkers’ compensation experienceSupervisory experienceTrial experienceOffice Productivity applicationsReporting tools experienceOperational process improvementCommunication skillsPresentation skills